1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Not Sure If Your Brakes Need Attention?
Brakes often give warning before they fail: noise, vibration, or a pedal that feels different than usual. An inspection is the right first step, and it doesn’t have to be a separate trip. We offer free visual brake inspections on most vehicles, and in many cases we can complete yours during your next oil change.
Brake Services We Perform & Warning Signs to Watch For
Brake systems involve multiple components that wear at different rates. Knowing what we service and what symptoms to look for helps you make informed decisions about your vehicle’s safety.
Full-System Brake Service Coverage
We handle the complete braking system, not just pad replacements. Our brake service covers drum to disc brakes, shoes, pads and rotors on any make and model, with technicians using manufacturer-quality equipment throughout.
Services we perform include:
- Brake pad and shoe replacement
- Rotor and drum resurfacing or replacement
- Brake fluid exchange
- Hydraulic system repairs, including calipers, wheel cylinders, and brake lines
- ABS and electronic diagnostics
- Parking brake service
- Brake hardware replacement
For complex issues like a soft pedal, grinding, squealing, shaking, or an illuminated dashboard warning light, we use precision diagnostics, including component removal and road tests where needed, to identify the source.
Brake Warning Signs Little Rock Drivers Shouldn’t Ignore
Brake problems rarely appear without warning. Recognizing the symptoms early gives you more options and typically means less costly repairs.
- Squealing or screeching: Often indicates worn brake pads reaching the end of their service life.
- Grinding noise: Suggests the friction material is fully worn, and metal-on-metal contact may be occurring, which can damage rotors.
- Soft or spongy pedal: May point to low brake fluid, air in the brake lines, or a master cylinder issue.
- Vibration or shaking during braking: Typically indicates uneven or warped rotor surfaces.
- Vehicle pulling to one side: Can signal uneven brake wear or a sticking caliper.
- Illuminated ABS warning light: Indicates the anti-lock braking system requires diagnosis.
- Burning smell after braking: Can signal overheating components or a dragging brake.
Brake fluid should also be inspected and flushed according to your vehicle manufacturer’s recommendation. Moisture absorption degrades braking performance over time in ways that aren’t always visible until they become a real problem.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.