Frequently Asked Questions

Answers from Our Knowledgeable Auto Repair Professionals

When you need someone to service or repair your car, it’s a good idea to know a little about the professionals you’re about to trust to your vehicle with. At Christian Brothers Automotive, transparency and honesty are two of our biggest priorities, and we welcome questions from prospective customers. Here are answers to some of the most common questions we get.

“My car is make x and model x. Can you help me?”

Christian Brothers Automotive has been providing reliable car maintenance and repair for nearly 35 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.

“What is the Nice difference.®?"

At Christian Brothers Automotive, we have always endeavored to change the way our customers feel about auto service. The Nice difference.® is our commitment to providing you with transparent, honest service that keeps you in control of your auto repair. It also means our customers have access to free Wi-Fi, complimentary shuttle services, and other amenities as they wait for their car service to be completed.

“Do you offer a warranty?”

As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.

“Can you provide service under my extended warranty?”

Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered.

“Can you provide a state inspection?”

We sure can. Christian Brothers Automotive offers a courtesy inspection to every one of our customers, according to the local state law. This inspection covers most of what a state inspection includes, and if you need documentation we can complete all the legal requirements and provide the paperwork.

Have more questions? Our friendly auto service experts have the answers. Call your local Christian Brothers Automotive car shop today

  • Christian Brothers Automotive

    "Going Above and Beyond"

    "I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."


  • Christian Brothers Automotive

    "Outstanding Customer Service"

    "The customer service was excellent and the service of my vehicle was superb. I would recommend Christian Brothers to anyone looking for outstanding customer service and vehicle service. Great organization."


  • Christian Brothers Automotive

    "I Trust Them"

    "I found CBA through Google and saw they had great reviews so I decided to give them a try. They are amazing! Not only is the building very clean and professional, but they communicate and give you updates on the status of your car."