What People Are Saying About Christian Brothers of New Braunfels

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  • Christian Brothers Automotive

    Will return

    “My wife's Tahoe was not cooling. Blowing, just not cooling. She'd been given an estimate of $150 to inspect elsewhere. Moving to New Braunfels from Ft Worth, I wanted to establish a relationship with a local company. Josh was helpful in getting her truck in and looked at that day. $65.00 for an inspection. Only problem was low refrigerant. Filled and tested, bill was $65.00. I thought they were open until 6:30. We got there at 6:05 and were closed. Kendall was so helpful in getting me checked out and moving another vehicle so that we could get ours. That's customer service. Thank you.”

    W.K.S.

    New Braunfels, TX

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  • Christian Brothers Automotive

    Excellent service with honesty, love, fairness and skil - and a big smile to boot!

    “We've trusted Christian Brothers to take good care of our old Suburban for years. It's important that we trust our car to places that give good, reliable service, because our vehicle is the parish car for our church, and we must to be ready on a moment's notice to reach out to help others in need. CB always gives us good, reliable, honest, quick service, with a smile. The mechanics, Kevin the owner, and the front desk people simply do great work; if it isn't right, they make it right, pure and simple. CB has a special day every year when they reach out to people in the local community who are in need of some expert car repairs, so I mentioned this to several parishioners who might be interested. Our parish car also needed an oil change. When I arrived at the shop early on Saturday, one of our parishioners was there - they were already working on her car, as she needed a door handle mechanism repaired. I handed CB the keys to our car to be checked out, and sat to cat with my friend. As I sat with my friend (who has been very ill), I saw CB's Christian charity and love at work once again. They only needed a few minutes to repair her door; then they returned to tell her there were some serious problems with her brakes and several other parts. "If you could stay just a bit longer, we can take care of that too." You know that feeling when you go to some repair places -- what comes next is a huge quote for work that needs to be done, right now -- right? I'd told my friend they are great -- but she was dubious, not having known them before herself. I saw the look on her face: "Oh no, we can't do that now, it'll have to wait - I knew there was a catch to all this ..." Without missing a beat, the CB employee said to my friend, "Don't worry, that's why we're here today, everything will be good as new for you, and there's no charge today!" Needless to say, my friend was pleasantly shocked, almost in tears. Her response was, "I can't believe it! Are you sure? Is this a car shop?" Christian Brothers displays Christian love, concern, fairness, and charity every day, in everything they do -- it's in their name! They do all this with a smile, gentleness, honesty, and skill. Thank you, Christian Brothers!”

    Tanya P

    New Braunfels, TX

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  • Christian Brothers Automotive

    Honest and confident in their assessment

    “I went to my dealership and was told my rear rotors needed replacing as well as the brake pads, and the rotors were so thin they could not be resurfaced. I haven't had any issues or signs of trouble. I wanted another opinion and quote on the potential service. Glad I came here...rear brakes assessed at have 40-50% life left. Now I'm left wondering what other work I've had done at the dealership that really didn't need to be done. Excellent staff, courteous and professional.”

    Melinda

    New Braunfels, TX

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  • Christian Brothers Automotive

    Great Service

    “Friendly Staff, Great Customer Service, Nice to have a shuttle service drop you off and pick you up when your car is being worked on. By the way they also did a great job on my SUV”

    Victor Levada

    New Braunfels, TX

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  • Christian Brothers Automotive

    I will absolutely be back....

    “These folks are exactly who they say they are! All other local repair shops should review their operations and see what it takes to provide honest customer service and automobile repair.”

    Dave R

    New Braunfels, TX

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  • Christian Brothers Automotive

    Beyond professional; a true local New Braunfels experience

    “I highly recommend using Christian Brothers Automotive in New Braunfels. For the last year and a half they have performed regular maintenance on my high mileage work truck (Tundra) as well as my family hauler/grocery go-getter (Explorer). The staff are as friendly as the first day I began dealing with them, if not more so now that they've gotten to know me a little. Kevin, Devin, Josh, and Kendal are friendly on the phone and in person, and go out of their way to communicate the mechanics' diagnostics and progress on my vehicles. I've never felt like I was being taken advantage of or pressured into a service I didn't need, which is absolutely remarkable this day and age.”

    Mike C

    New Braunfels, TX

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  • Christian Brothers Automotive

    Impressive Customer Service

    “Just bought a used car, was in need of a good check up. They did a courtesy check. All I needed was a cabin filter. Thank you so much for your wonderful customer service!”

    Diane Alvarez

    New Braunfels, TX

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  • Christian Brothers Automotive

    IF U WANT HONEST, FAIR PRICING AND PEACE OF MIND CHRISTIAN BROS IN NEW BRAUNFELS IS THE PLACE TO GO.

    “LEAVE IT TO KEVIN, JOSH AND HIS TEAM AND YOU WILL GET THE FAIR PRICING AND HONEST ASSESSMENT OF WHAT HAS TO BE DONE WITH YOUR VEHICLES. I USED TO BE SCARED GOING TO REPAIR SHOPS WORRIED THAT THEY WILL COME UP WITH OVERPRICED REPAIRS AND UNNECESSARY AD ONS . SINCE I CAME TO CHRISTIAN BROS I AM CONFIDENT THAT THEY WILL TAKE CARE OF WHAT IS NECESSARY AND THAT GIVE ME A PEACE OF MIND. THEY ARE THE BEST!”

    RUDY ESPINOSA

    SPRING BRANCH, TX

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  • Christian Brothers Automotive

    Don’t trust any other shop to work on my vehicles !

    “I felt fortunate to have found this shop. After several years, several vehicles and several bad experiences, I have found a shop whose abilities exceed my expectations....a level of integrity and professionalism seldom found in any industry these days...I highly recommend them and am delighted to be a customer !”

    Clif S.

    New Braunfels, TX

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  • Christian Brothers Automotive

    Glad I broke down so I could meet these great people

    “During Spring Break my truck broke down en route from San Antonio to Austin. I saw Christian Brothers listed nearby and knew of their good reputation. After meeting the Carrols and Devon I understand how that reputation was earned. They are so kind and comforting and once they heard that no rental cars were available they took my truck in right away and had it diagnosed in 20 minutes, within the hour it was being worked on and was ready to go in hours for a really great price with an outstanding warranty. Normally breaking down on vacation sucks, but getting to meet the great team at Christian Brothers New Braunfels made the experience a happy one. Excellent work, excellent price and most importantly awesome, honest people.”

    Andrew

    Sugar Land, TX

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  • Christian Brothers Automotive

    Hands down, the best

    “My husband had to have a transmission replaced. Kendall was knowledgeable, patient, and absolutely wonderful throughout the entire process. Best customer service we've experienced from an automotive service company. We will definitely be repeat customers!”

    Thomas

    canyon lake, TX

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  • Christian Brothers Automotive

    Josh is amazing!

    “I usually have high anxiety about car problems, but not any longer due to the helpful advice and awesome service from Josh! He helped me get my vehicle sorted out after an accident and has been instrumental in making sure the car for my teenage daughter is in great condition. He put me at ease and was so kind. Thank you, Josh!”

    CFL

    New Braunfels, TX

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  • Christian Brothers Automotive

    Thank you

    “Today I was able to be part of the community outreach provided by Christian Brothers. The entire team was kind, professional, organized, and patient....with everyone. Thank you so much, you were all wonderful. Thank you also for the food and beverages. It was very thoughtful of you. I will always have you do all my automobile work going forward. I can't thank you enough for all the kindness you gave to myself and everyone. It was very, very appreciated and needed.”

    Joni

    New Braunfels, TX

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  • Christian Brothers Automotive

    Impressive

    “I am truly impressed with the outstanding service of Christian Brothers Automotive. I highly recommend them for your automotive repair needs. I will be returning. Thank you Christian Brothers!”

    Debby

    New Braunfels, TX

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  • Christian Brothers Automotive

    The shop of integrity

    “I have been a customer of christian brothers in new braunfels for over 4 years. Kevin & his staff are dedicated in providing quality service. Kevin went above & beyond facilitating our major vehicle repair in a timely manner when we were in the midst of a family emergency. Christian Brothers Automotive listens, they are honest & they care! I won't go anywhere else.”

    Jeanie

    new braunfels, TX

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  • Christian Brothers Automotive

    excellent service

    “CB completed all services on time and at the quoted price.”

    Claude Armentrout

    New Braunfels, TX

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  • Christian Brothers Automotive

    Great service and timely repair

    “Took my truck in due to the transMission failing they said if i got iT to them they could have a answer by the end of day of wHat the next step Would be and they Did and promised a date the truck Would be ready and promised was Fulfilled. Repair was very timely dropped off on Tuesday and was ready to Go on friday would definitely recommend.”

    Jacob w

    New braunfEls, TX

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  • Christian Brothers Automotive

    their honesty will restore your faith in humanity

    “it is so nice and refreshing to find a company that is honest and fair. i took my sons car into christian brothers auto sure that the brakes needed to be serviced. the brakes were making a little noise and the pedel felt "mushy". christian brothers took my sons car in and did an inspection. when i got a call from them later in the day, i was totally expecting them to tell me that the work was done and the car was ready for pick up. instead i was told that my sons brakes were fine, and the car was ready to be picked up. when i arrived, they went through the inspection with me and explained why the car did not need brakes. it would have been so easy for them to just do the work and get paid because i brought the car to them. i am a firm believer that if you ever find an automotive repair shop that you trust.....use them time and time again. christian brothers is a company i will take my vehicles to from now on. thank you so much for your honesty and care.”

    Mark b

    Canyon Lake, TX

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  • Christian Brothers Automotive

    Simpl the best

    “I have been a customer since moving to new braunfels in 2016 These people are without peER. Many places are friendly and christian BROTHERS is no exception. What sets Christian brothers apart is their ABILITY to quiCkly diagnose a problem and fix it. The other quali Ty is their COMPLETE HONESTY. Let me give you an example. Last week while in the waiting Room, another gentleman was awaiting a diagnosis and repair for his vehicle. Turns out theRe was a wiring problem. Rather than tell him the whole wiring harness needed replacement, The SERVICE REP TOLD THEM THEY COULD REPLACE THE PARTICULAR FAULTY WIRING. A COMPLETE WIRING HARNESS WOULD BE VERY EXPENSIVE AND UNDOUBTABLY MORE PROFITABLE, BUT INSTEAD CHRISTIAN BROTHERS FIXED THE PROBLEM FOR HALF THE COST. THAT’s playing straight with the customer”

    Robert Blythin

    New BRAUNFELS, TX

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  • Christian Brothers Automotive

    Excellent business

    “Used Christian Brothers twice for maintenance on my 2012 f150. Always fair and honest. Kevin leads an impressive team dedicated to CUSTOMER satisfaction through diligent work habits.”

    David DeMaet

    Texas City, TX

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  • Christian Brothers Automotive

    Excellent & Friendly

    “DEFINITELY WILL RETURN. hONEST, PROFESSIONAL & FRIENDLY, GREAT WORK! cAR OVERHEATED DUE TO BUSTED HOSE, DROPPED BY WITHOUT AN APPOINTMENT AND FIT ME IN.”

    E.G.

    NB, TX

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  • Christian Brothers Automotive

    Great service

    “Friendly staff with Excellent customer service.”

    Rmhd

    New braunfels, TX

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  • Christian Brothers Automotive

    Great Service, Great folks, Great choice

    “These folks are professional and reasonably priced. Take care ofyour ride and bring it here!!!”

    Don N Mindy Ribbens

    Canyon Lake, TX

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  • Christian Brothers Automotive

    Car check up

    “Great place, friendly and helpful people, good plase to come to for your cars need”

    Michael

    New Braunfels Texas, TX

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  • Christian Brothers Automotive

    Honest, courteous and clean!!

    “CBA of new Braunfels serviced my 2012 f-150 and once again did an outstanding job. They also replaced an o2 sensor which when i was quoted seemed quit high but i told them to do the repair. I did some price checking and before i could call Cba back i RECEIVED a call from cba and they had found another supplier of the part for much less $$. I have told so many friends about the service that cba provides. I enjoy taking my vehicles to them. Thank you cba!!”

    Jeff schroeder

    CanYon lake, TX

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  • Christian Brothers Automotive

    customer servicde - rick heckman

    “While on a visit to New Braunfels last weekend, I started having trouble with my car remote. I stopped in the Christian Brothers store on hwy 46. the store was closed since it was Saturday, but Rick Heckman came out and asked if he could help. After explaining the problem, he went in the store and found a battery, replaced it and then went to my car to check out each function. I offered to pay and he said they did that as a courtesy. Rick did not have to do more than direct me to the local auto parts store since Christian brothers was closed, but he did not. He went over and above being helpful. Since i was traveling alone back to the Dallas area the next day, i was more than grateful for his help. In our society today, this kind of customer service is unusual. I will not hesitate to use your services in the future. Thanks, Terry Doherty”

    Terry Doherty,

    Midlothian, TX

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  • Christian Brothers Automotive

    First class operation.

    “Always courteous, efficient, timely and Knowledgeable.”

    Gene Sawyer

    New Braunfels, TX

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  • Christian Brothers Automotive

    Superlative

    “I recently had a complex repair on my 2009 Hyundai Genesis. In addition to the scope of work performed, parts were often DIFFICULT to source because there are so few 2009 Genesis’ In the Us. They had to source some parts DIRECTLY from Hyundai in Korea. Christian Brothers had the parts overnIghted in order to exPedite repairs. This speaks to their DILIGENCE. I cannot overstate how responsive Christian Brothers is and how thorough they are and the excellence of their work. Rick, my service advisor, kept me in the loop every step of the way.”

    Robert Blythin

    New BraUnfels, TX

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  • Christian Brothers Automotive

    great service-great warranty

    “Took our 2005 lincoln LS in because of what I thought was leaking AT fluid. Turns out it was a leaking oil pan gasket. Cost to replace was quoted as $213 which is very reasonable for any car repair in today's market. When I was told it was the oil pan gasket I mentioned that they had changed that gasket about 4 years ago and asked if it would be covered by warranty. They got back to me within 5 minutes and said yes, it is warranty work, and there will be no charge at all to replace, including the new oil and oil filter. This is for a repair made four years ago because we hadn't exceeded the mileage limit. Thanks CBA for being a reliable repair shop and an honest repair shop in an industry not necessarily known for honesty. You have our business as long as we need our vehicles repaired.”

    Larry miller

    new braunfels, TX

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  • Christian Brothers Automotive

    Best automotive shop in town

    “i recently tried cba in new braunfels for the 1st time, i found them very knowledgable, Honest, PROFESSIONAL and FRIENDLY, I would DEFINITEly recommend them to my fRiends and family. Mike s.”

    Mike s.

    Fischer, TX

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  • Christian Brothers Automotive

    Helpful

    “We dropped our vehicle off and within 24 hours it was fixed and ready to go. The owner and Staff were some of the kindest people we have dealt with. They explained what was wrong in detail and how they were able to fix it. Thanks for your help and courtesy! Highly recommended!!!”

    Jason

    New Braunfels, TX

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  • Christian Brothers Automotive

    Inspection

    “Exceptional service and professionalism We will be returning customers”

    Janet Dubose

    NEw braunfels, TX

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