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What People Are Saying About Christian Brothers of New Braunfels

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  • Christian Brothers Automotive

    Will return

    “My wife's Tahoe was not cooling. Blowing, just not cooling. She'd been given an estimate of $150 to inspect elsewhere. Moving to New Braunfels from Ft Worth, I wanted to establish a relationship with a local company. Josh was helpful in getting her truck in and looked at that day. $65.00 for an inspection. Only problem was low refrigerant. Filled and tested, bill was $65.00. I thought they were open until 6:30. We got there at 6:05 and were closed. Kendall was so helpful in getting me checked out and moving another vehicle so that we could get ours. That's customer service. Thank you.”

    W.K.S.

    New Braunfels, TX

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  • Christian Brothers Automotive

    Excellent service with honesty, love, fairness and skil - and a big smile to boot!

    “We've trusted Christian Brothers to take good care of our old Suburban for years. It's important that we trust our car to places that give good, reliable service, because our vehicle is the parish car for our church, and we must to be ready on a moment's notice to reach out to help others in need. CB always gives us good, reliable, honest, quick service, with a smile. The mechanics, Kevin the owner, and the front desk people simply do great work; if it isn't right, they make it right, pure and simple. CB has a special day every year when they reach out to people in the local community who are in need of some expert car repairs, so I mentioned this to several parishioners who might be interested. Our parish car also needed an oil change. When I arrived at the shop early on Saturday, one of our parishioners was there - they were already working on her car, as she needed a door handle mechanism repaired. I handed CB the keys to our car to be checked out, and sat to cat with my friend. As I sat with my friend (who has been very ill), I saw CB's Christian charity and love at work once again. They only needed a few minutes to repair her door; then they returned to tell her there were some serious problems with her brakes and several other parts. "If you could stay just a bit longer, we can take care of that too." You know that feeling when you go to some repair places -- what comes next is a huge quote for work that needs to be done, right now -- right? I'd told my friend they are great -- but she was dubious, not having known them before herself. I saw the look on her face: "Oh no, we can't do that now, it'll have to wait - I knew there was a catch to all this ..." Without missing a beat, the CB employee said to my friend, "Don't worry, that's why we're here today, everything will be good as new for you, and there's no charge today!" Needless to say, my friend was pleasantly shocked, almost in tears. Her response was, "I can't believe it! Are you sure? Is this a car shop?" Christian Brothers displays Christian love, concern, fairness, and charity every day, in everything they do -- it's in their name! They do all this with a smile, gentleness, honesty, and skill. Thank you, Christian Brothers!”

    Tanya P

    New Braunfels, TX

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  • Christian Brothers Automotive

    Honest and confident in their assessment

    “I went to my dealership and was told my rear rotors needed replacing as well as the brake pads, and the rotors were so thin they could not be resurfaced. I haven't had any issues or signs of trouble. I wanted another opinion and quote on the potential service. Glad I came here...rear brakes assessed at have 40-50% life left. Now I'm left wondering what other work I've had done at the dealership that really didn't need to be done. Excellent staff, courteous and professional.”

    Melinda

    New Braunfels, TX

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  • Christian Brothers Automotive

    Great Service

    “Friendly Staff, Great Customer Service, Nice to have a shuttle service drop you off and pick you up when your car is being worked on. By the way they also did a great job on my SUV”

    Victor Levada

    New Braunfels, TX

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  • Christian Brothers Automotive

    I will absolutely be back....

    “These folks are exactly who they say they are! All other local repair shops should review their operations and see what it takes to provide honest customer service and automobile repair.”

    Dave R

    New Braunfels, TX

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  • Christian Brothers Automotive

    Beyond professional; a true local New Braunfels experience

    “I highly recommend using Christian Brothers Automotive in New Braunfels. For the last year and a half they have performed regular maintenance on my high mileage work truck (Tundra) as well as my family hauler/grocery go-getter (Explorer). The staff are as friendly as the first day I began dealing with them, if not more so now that they've gotten to know me a little. Kevin, Devin, Josh, and Kendal are friendly on the phone and in person, and go out of their way to communicate the mechanics' diagnostics and progress on my vehicles. I've never felt like I was being taken advantage of or pressured into a service I didn't need, which is absolutely remarkable this day and age.”

    Mike C

    New Braunfels, TX

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  • Christian Brothers Automotive

    Impressive Customer Service

    “Just bought a used car, was in need of a good check up. They did a courtesy check. All I needed was a cabin filter. Thank you so much for your wonderful customer service!”

    Diane Alvarez

    New Braunfels, TX

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  • Christian Brothers Automotive

    IF U WANT HONEST, FAIR PRICING AND PEACE OF MIND CHRISTIAN BROS IN NEW BRAUNFELS IS THE PLACE TO GO.

    “LEAVE IT TO KEVIN, JOSH AND HIS TEAM AND YOU WILL GET THE FAIR PRICING AND HONEST ASSESSMENT OF WHAT HAS TO BE DONE WITH YOUR VEHICLES. I USED TO BE SCARED GOING TO REPAIR SHOPS WORRIED THAT THEY WILL COME UP WITH OVERPRICED REPAIRS AND UNNECESSARY AD ONS . SINCE I CAME TO CHRISTIAN BROS I AM CONFIDENT THAT THEY WILL TAKE CARE OF WHAT IS NECESSARY AND THAT GIVE ME A PEACE OF MIND. THEY ARE THE BEST!”

    RUDY ESPINOSA

    SPRING BRANCH, TX

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  • Christian Brothers Automotive

    Don’t trust any other shop to work on my vehicles !

    “I felt fortunate to have found this shop. After several years, several vehicles and several bad experiences, I have found a shop whose abilities exceed my expectations....a level of integrity and professionalism seldom found in any industry these days...I highly recommend them and am delighted to be a customer !”

    Clif S.

    New Braunfels, TX

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  • Christian Brothers Automotive

    Glad I broke down so I could meet these great people

    “During Spring Break my truck broke down en route from San Antonio to Austin. I saw Christian Brothers listed nearby and knew of their good reputation. After meeting the Carrols and Devon I understand how that reputation was earned. They are so kind and comforting and once they heard that no rental cars were available they took my truck in right away and had it diagnosed in 20 minutes, within the hour it was being worked on and was ready to go in hours for a really great price with an outstanding warranty. Normally breaking down on vacation sucks, but getting to meet the great team at Christian Brothers New Braunfels made the experience a happy one. Excellent work, excellent price and most importantly awesome, honest people.”

    Andrew

    Sugar Land, TX

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  • Christian Brothers Automotive

    Hands down, the best

    “My husband had to have a transmission replaced. Kendall was knowledgeable, patient, and absolutely wonderful throughout the entire process. Best customer service we've experienced from an automotive service company. We will definitely be repeat customers!”

    Thomas

    canyon lake, TX

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  • Christian Brothers Automotive

    Josh is amazing!

    “I usually have high anxiety about car problems, but not any longer due to the helpful advice and awesome service from Josh! He helped me get my vehicle sorted out after an accident and has been instrumental in making sure the car for my teenage daughter is in great condition. He put me at ease and was so kind. Thank you, Josh!”

    CFL

    New Braunfels, TX

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