We’re not a drive-thru service center. Every vehicle that comes through our doors gets unhurried, focused attention from start to finish. Here’s how a brake visit with us typically works.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Backed by Our Nice Difference® Warranty
Most repair work we perform, including brake service, is covered by our 3-year / 36,000-mile Nice Difference® Warranty. That coverage reflects our confidence in the quality of our work and gives you added peace of mind long after you leave our shop.
Warning Signs Your Brakes Need Attention
Brake problems rarely appear without warning. Knowing what to listen for and feel for can help you catch an issue before it becomes a safety hazard or a more expensive repair.
Common signs it’s time to bring your vehicle in:
- Squealing or squeaking when you brake often signals that brake pads are wearing thin
- Grinding noise indicates the pads have worn down completely, putting metal in direct contact with your rotors
- Vibration or pulsation through the brake pedal typically points to warped or uneven rotors
- Vehicle pulling to one side while braking can mean uneven pad wear or a stuck brake caliper
- Soft or spongy pedal feel may indicate air in the brake lines or a brake fluid issue
- Illuminated brake or ABS warning light on your dashboard means the system needs inspection
If you’re noticing any of these signs, don’t wait. Call Christian Brothers Automotive West Chester at (513) 982-5782 or reach out through our online contact form to schedule your free visual brake inspection in West Chester, Ohio.
Ohio Brake Laws & What They Mean for Drivers
Ohio law requires all vehicles to have brakes maintained in good working order. Your vehicle must have two separate means of applying the brakes, each capable of acting on at least two wheels, and your parking brake must be strong enough to hold the vehicle on any grade under all loading conditions on a surface free from snow, ice, or loose material. Keeping your brakes in good shape isn’t just a safety matter. It’s a legal requirement in this state.
What Affects How Quickly Your Brakes Wear
Brake pad and rotor wear depends heavily on how and where you drive. Frequent stop-and-go city driving puts considerably more stress on your brake system than highway miles, and heavier vehicles place greater demands on brake components over time.
Brake fluid deserves periodic attention as well. It absorbs moisture gradually, and as that moisture content rises, the fluid’s effectiveness drops, and it can become corrosive to brake system components. A brake fluid flush at the recommended interval is a straightforward way to help protect that system over time.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Chapter 2 - the review lol! christian Brothers automotive has been there for me time after time. and i give them a 5 star review. Each TIME I call, no matter who it is, they listen and have a good understanding of what i mean and a good idea of what might "
- Sue Howe