What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Common Signs Your Suspension Needs Attention
Recognizing the early warning signs that your suspension system needs servicing can prevent bigger problems. Our professional team is here to help you identify and address these issues before they escalate.
Here are some key indicators to watch for:
- Unusual Noises: If you hear clunking or banging when driving over bumps, it might signal that your shocks are worn out.
- Handling Issues: Excessive body roll when taking corners or noticeable leans when braking could point to shocks needing attention.
- Irregular Tire Wear: Tires wearing unevenly can be a symptom of failed shocks, reducing their lifespan and compromising safety.
- Bouncy Ride: If your vehicle continues to bounce after going over a bump, it’s a strong sign that shocks need replacement.
Addressing these symptoms promptly can improve your vehicle's safety and comfort. Ignoring these signs may lead to further complications such as damage to other suspension components, reduced fuel efficiency, and even compromising the vehicle’s electronic stability control system. Consult the experts at Christian Brothers Automotive Tattersall Park to diagnose and rectify these issues promptly. Our approach not only focuses on fixing immediate problems but also on enhancing your vehicle’s overall performance in Birmingham’s driving conditions.
Why Choose Us For Shocks Service In Birmingham
At Christian Brothers Automotive Tattersall Park, we go beyond standard repair services to provide an exceptional customer experience. Our commitment to transparency means we take the time to educate you about your vehicle’s needs in clear, understandable language—free from technical jargon. This dedication to communication ensures you understand every aspect of your vehicle’s care.
We pride ourselves on using manufacturer-quality equipment for all shock services, ensuring your vehicle is serviced correctly the first time. Our focus on customer convenience includes a warm, welcoming atmosphere and owner/operators on-site at our Birmingham location. Moreover, our industry-leading warranty reflects our confidence in the quality of our work, offering you peace of mind with every service.
Choosing Christian Brothers Automotive Tattersall Park means you are choosing a partner who values integrity and customer education. We believe in empowering our clients by providing them with the knowledge necessary to make informed decisions about their vehicle's maintenance. Our approach fosters long-term relationships founded on trust and satisfaction, setting us apart in Birmingham’s auto service market.
For professional suspension inspection system inspections and repairs, contact us at (205) 839-1455 or online today!
Frequently Asked Questions
How Often Should I Have My Shocks Inspected?
Having your shocks inspected every 50,000 miles is generally recommended, but this can vary depending on your driving habits and local conditions. Routine inspections at Christian Brothers Automotive Tattersall Park allow us to monitor wear and recommend services specific to the roads and climate in Birmingham.
Additionally, if you frequently drive on rough roads or carry heavier loads than normal, it might be necessary to check them more frequently. Changes in driving dynamics or any unusual vibrations should also prompt an immediate inspection. Regular evaluations ensure your suspension system's efficiency and safety, keeping you and your vehicle prepared for Birmingham's road conditions.
What Are The Consequences Of Ignoring Shocks Problems?
Neglecting shocks problems can lead to increased tire wear, longer stopping distances, and decreased vehicle control. These issues not only jeopardize your safety but can also cause further damage to your vehicle's suspension system, resulting in costly repairs over time.
Furthermore, ignoring suspension issues can lead to a cascading series of mechanical failures, affecting components such as ball joints, steering gears, and more. Preventive maintenance helps in averting such failures, preserving the integrity of your vehicle's handling and comfort.
Can I Drive With Damaged Shocks?
While it might be possible to drive with worn shocks, it’s not advisable due to safety risks including compromised handling and longer brake distances. For the safest driving experience, we recommend addressing shocks issues immediately at Christian Brothers Automotive Tattersall Park in Birmingham.
Driving with compromised shocks can escalate wear on other vehicle systems and result in a significantly harsher and noisier ride. The increased stress on the vehicle's frame and suspension components from poor dampening can lead to premature failure, compounding repair costs.
What Does Shocks Service Involve?
Shocks service at Christian Brothers Automotive Tattersall Park involves a comprehensive inspection of your suspension components, identifying issues like leaks or worn mounts, and providing necessary replacements with high-quality parts to ensure the longevity of your vehicle.
The process also includes a review of suspension alignment and ensuring all components are operating synergistically. We aim to restore your vehicle to optimal performance levels and ensure a smoother driving experience. Our experts are also available to discuss any findings and suggest future maintenance schedules to extend your vehicle’s lifespan.
How Can I Prolong The Life Of My Vehicle's Shocks?
Regular maintenance, avoiding potholes and rough terrain when possible, and staying informed on suspension health through routine check-ups at Christian Brothers Automotive Tattersall Park can significantly extend the life of your vehicle’s shocks, enhancing performance and safety.
Implementing defensive driving techniques and ensuring proper tire pressure and weight distribution are additional strategies that contribute to maintaining your suspension system. Keeping these practices in mind will not only safeguard your shocks but also promote overall vehicle reliability.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.