CBA Guest Portal FAQs

These are the most frequently asked questions we've received about the new Christian Brothers Automotive Guest Portal. If you don't find an answer to your question or have feedback on how the portal could be better, please contact us here or reach out through the feedback link in the portal.

Q. "How do I create a guest portal account?"
Q. "How do I log in to my account?"
Q. "What should I do if I don’t have access to the phone I signed up with?"
Q. "How do I set up a recovery email for my account?"
Q. "What should I do if I didn’t set a recovery email and my phone changed?"
Q. "How can I schedule a service appointment from my account?"
Q. "Can I view my service history on the portal?"
Q. "Why don’t I see an expected vehicle in my garage or expected service history?"
Q. "How do I update my personal information?"
Q. "Can I add multiple vehicles to my account?"
Q. "What should I do if I encounter issues with the portal?"
Q. "How do I view and manage my upcoming appointments?"
Q. "Can I cancel or reschedule an appointment?"
Q. "Is my data secure on the guest portal?"
Q. "How can I access my Care+ coverage details?"
Q. "How can I update my Care+ payment details?"