What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Henry Ford coined the term 'tune-up' while developing his initial automobile prototype. He observed that properly functioning coils would buzz, and if they didn't, he identified the need for an adjustment, which he termed a 'tune-up'.
Warning Signs for Suspension Service
Your suspension system is considered part of your drivetrain, and it is
integral to your car’s functionality. Your car generates tremendous
forces, vibrations, and inertia, and for the vehicle’s frame to
properly withstand them, it must be finely balanced. Your suspension system
provides this balance and ensures the smooth, efficient operation of your car.
Bad vehicle suspension can result in:
- Unnecessary tire wear
- Alignment problems and damage
- Vibrations and noise
A healthy suspension and driveshaft system isn’t just important to your safety and the integrity of your car, it’s also money-saving. These systems contribute to fuel efficiency, which means more miles to the gallon and fewer trips to the gas station.
How We Can Help
To keep your car’s suspension system in the best shape for you, your family, and others on the road, bring your car to your local Christian Brothers Automotive shop. Our certified auto technicians can inspect & repair your suspension system. We even cover our work with a 3-Year/36,000-Mile Warranty that expires at whatever limit occurs last.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.