Simple Service, Start to Finish
We designed our process to work around your day, not the other way around. Schedule online or by phone, drop your vehicle off, and let us handle the rest. Our complimentary shuttle service can take you where you need to go, and we’ll reach out when your car is ready. If you can’t make it during business hours, after-hours key drop-off keeps things moving on your terms.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
What to Expect at Our Shop
Whether you wait with us or head out for the day, we’ve got you covered.
- Complimentary shuttle service drops you off and picks you up so your day doesn’t stop
- Free Wi-Fi in our comfortable waiting lounge
- Free refreshments while you wait
- After-hours key drop-off for added flexibility
- Special financing options available
Christian Brothers Automotive is independently owned and operated by Aaron and Jill Guerrero, who are on-site to help ensure customers are taken care of personally.
Auto Repair & Maintenance Services We Offer
Our team in Houston handles everything from routine oil changes to complex diagnostics. Whatever the job, our ASE-certified technicians use manufacturer-quality equipment and treat every vehicle with the same care.
Our services include:
- Oil and filter changes
- Scheduled maintenance
- Brake service
- AC services
- Check engine light diagnostics
- Computer diagnostics
- Tune-ups
- Alignment
- Transmission services
- Engine services
- Cooling system
- Electrical system
- Drivetrain and suspension
- Exhaust and fuel system
- Power steering
- Air filtration
- Tire rotation and batteries
- Alternator and starter
- Pre-purchase and courtesy inspections
- European vehicle service
- Extended warranty service
- Fleet service
We service all makes and models, domestic and foreign, gas and diesel. If you’re not sure whether we handle a specific repair, call us and we’ll tell you honestly.
What Happens When You Bring Us Your Car
When your vehicle comes in, our technicians perform a Digital Vehicle Inspection that includes actual photos of parts and systems. You receive those images along with our findings, presented in plain language, before any work begins. We don’t proceed without your approval. If a repair falls outside what we can do, we’ll tell you. No runaround, no pressure.
Our ASE-certified technicians hold a nationally recognized credential earned by passing standardized tests of automotive knowledge and competency. That training is applied to every diagnosis, every service, and every vehicle that comes through our doors.
Serving Mission Bend & Southwest Houston
Our shop sits in the Mission Bend community, where residents count on their vehicles every day. Westpark Tollway and Highway 6 connect Mission Bend drivers to the rest of the metro, and keeping those vehicles reliable is exactly what we’re here for. We serve the full southwest Houston area, and we treat every customer like a neighbor because, in most cases, they are.
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.