What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How Do I Know If I Need an Alignment?
The most common signs include pulling to one side, an off-center steering wheel, or uneven tire wear. If you notice these changes, our team can inspect your tires, suspension, and alignment angles, then explain whether alignment, tire service, or another repair is the right next step.
How Long Will an Alignment Service Take?
An alignment visit often takes about an hour once your vehicle is in the shop, depending on inspection findings and adjustments needed. If additional steering or suspension work is required, it may take longer. Our goal is to explain timing upfront and offer shuttle service when helpful.
Will an Alignment Fix My Steering Wheel Shake?
Sometimes alignment improves steering wheel shake, but vibrations can also come from tire balance issues, worn parts, or other causes. Our technicians check these areas first, then let you know what we find. We recommend only the services that address the actual cause of the shake.
How Often Should I Get My Car Aligned?
Many drivers benefit from having alignment checked when they install new tires, after a significant impact, or if they notice changes in steering or tire wear. During visits, we can suggest a maintenance schedule that fits your driving habits and local road conditions.
What Makes Your Alignment Service Different?
We combine ASE-certified technicians, manufacturer-quality equipment, and an industry-leading warranty with a commitment to honest communication. Our team explains alignment results in everyday language, offers clear pricing before work begins, and provides a welcoming environment with on-site ownership and a complimentary shuttle.
Schedule Your Alignment Service Today
If you are tired of fighting the steering wheel or worried about how quickly your tires are wearing, our team is ready to help. We work to make alignment service simple, transparent, and convenient, so you can get back to your day with confidence in your vehicle.
When you choose Christian Brothers Automotive Mesa Gateway, you receive thoughtful communication, careful inspection, and alignment service that is backed by a strong warranty. Whether you need a quick check or a full 4-wheel alignment, we will walk you through every step and answer your questions along the way.
Call (480) 741-1817 or contact us online to schedule your appointment today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.