What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs That You Need Suspension Repair
Recognizing the signs of suspension issues can save you from costly repairs down the line.
Key indicators include:
- Uneven tire wear: If you notice your tires wearing out unevenly, it may indicate a suspension problem.
- Rough ride: Feeling every bump or dip could mean your shocks or struts are worn.
- Pulling to one side: If your vehicle drifts while driving, it might be due to a suspension misalignment.
- Excessive bouncing: If your car continues to bounce after hitting a bump, suspension components may need attention.
Additionally, listen for any unusual noises such as clunking or squeaking when driving over bumps, as these can indicate worn-out suspension components. Moreover, if you experience difficulty steering, especially during turns or sudden stops, it may suggest that parts of your suspension system require prompt repair. It's best to address these issues quickly at Christian Brothers Automotive Lexington to prevent further complications that might impact your vehicle's safety and performance.
Our Comprehensive Suspension Services in Lexington
Our ASE-certified technicians are equipped to handle all aspects of suspension repairs. We use manufacturer-quality equipment to ensure your repairs are completed to the highest standards.
Our team provides:
- Thorough inspections: We conduct comprehensive checks to identify and rectify any suspension issues effectively.
- Precision alignments: Proper alignment ensures tire health and optimal driving performance.
- Shock & strut replacements: We replace worn components to restore your vehicle's smooth ride.
Beyond standard repairs, our team offers personalized maintenance plans that consider the specific conditions of Lexington's varied driving environments. We believe in proactive care, conducting yearly check-ups that can save you considerable time and money by avoiding larger issues. Our attention to detail and customer-focused service model means that every vehicle we service is not merely repaired but enhanced for longevity and road safety.
Why Choose Us?
Residents of Lexington trust us because we prioritize transparency and customer education.
Here's how we set ourselves apart:
- Transparency: We explain your vehicle's needs in understandable terms, avoiding unnecessary jargon.
- Customer-Centric Approach: Enjoy our welcoming atmosphere, complimentary shuttle services, and on-site owner/operators.
- Industry-Leading Warranty: Our confidence in our workmanship is backed by a comprehensive warranty, offering peace of mind.
We take pride in forming long-term relationships with our clients, where trust and reliability are paramount. By fostering an open dialogue, we ensure that customers feel informed and empowered when making decisions about their vehicle’s maintenance. Complementing our local expertise with a warm, inviting service atmosphere, we position ourselves as a partner rather than just a provider, dedicated to sustaining your vehicle's performance and your safety on the road.
For reliable suspension inspections and repairs near you, contact us at (803) 302-4351 or online today!
Frequently Asked Questions
How Often Should I Have My Suspension Checked?
Regular suspension checks are crucial to vehicle safety and performance. Ideally, have your suspension system inspected annually, or whenever you notice irregularities like unusual noises, misalignment, or uneven tire wear.
At Christian Brothers Automotive Lexington, our skilled technicians conduct thorough inspections, assessing components like shocks, struts, and ball joints. Early detection of minor issues can prevent larger, costly repairs, while ensuring your vehicle's handling remains smooth and your safety remains uncompromised.
What Are the Risks of Delaying Suspension Repairs?
Postponing suspension repairs can lead to significant safety risks, including difficulty controlling the vehicle and increased stopping distances. Furthermore, unresolved suspension issues can result in accelerated tire wear and additional strain on steering components, leading to more extensive damage. By addressing problems promptly, you'll enhance your driving safety and extend the lifespan of your vehicle’s components, saving money in the long run.
What Causes Suspension Damage?
Suspension damage typically results from factors such as pothole impacts, sudden stops, or rough terrain driving, common in Lexington's mixed road conditions. Over time, normal wear-and-tear also impacts components like springs, shocks, and struts. Being attentive to how your vehicle handles and seeking timely professional evaluation can prevent further damage and keep your ride smooth and safe, especially in varied local driving environments.
Additionally, environmental factors such as road salt used during winters can accelerate corrosion on suspension components if not properly washed off. Regular cleaning and inspections can help counteract these effects and preserve the integrity of the suspension system. Addressing this proactively with professional input from Christian Brothers Automotive Lexington ensures that your vehicle remains well-equipped to handle Lexington's unique driving challenges.
How Do You Handle Suspension Repairs Differently?
At Christian Brothers Automotive Lexington, our approach to suspension repairs is rooted in transparency and precision. We prioritize customer understanding by explaining repair needs in clear, non-technical language.
Our ASE-certified technicians utilize manufacturer-approved equipment for every repair, ensuring exceptional service quality. The local presence of our owner/operators ensures accountability, and our complimentary shuttle service eases any inconvenience during the service process.
Can My Suspension Affect Fuel Economy?
Yes, an inefficient suspension system can affect fuel economy. Misalignments or worn components increase rolling resistance, making the engine work harder and consume more fuel. Maintaining a healthy suspension not only ensures optimal handling and safety but also contributes to better fuel efficiency. Regular checks and timely repairs at Christian Brothers Automotive Lexington help you maintain a cost-effective and performance-optimized vehicle.
Considering the diverse driving conditions found in and around Lexington, maintaining top-notch suspension becomes doubly crucial. Our experts can help you keep your vehicle’s suspension well-tuned, which is not only a boon for fuel efficiency but also a positive impact on your environmental footprint, reflecting conscious and responsible vehicle ownership.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"To quote andy Griffin “these guys are good.” From the time we made appointments on the telephone, dropping Off our 2 vehicles and picking the 2 vehicles up was a very good experience. Fantastic customer service. Check engine light was on in the"
- Gordon M.