What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs That Your Suspension Needs Attention
It’s important to recognize the warning signs that indicate your suspension may need repair. Ignoring these can lead to more significant issues and safety concerns.
Look out for:
- Uneven Tire Wear: If you notice that your tires are wearing unevenly, it might be time to check your suspension.
- Excessive Bouncing: A vehicle that continues to bounce after going over a bump likely has suspension issues.
- Pulling or Drifting: If your car pulls to one side while driving, it's a sign that your suspension might be unbalanced.
- Nose Diving: A noticeable forward lurch when braking could indicate worn shocks.
- Rough Ride: If every bump in the road feels intensified, your shock absorbers might need a check.
Each of these issues impacts your control over the vehicle, contributing to increased stopping distances and reduced steering accuracy. Addressing these warning signs promptly with a professional inspection can prevent costly repairs and ensure continued driving safety. Our emphasis at Christian Brothers Automotive Lafayette LA is on educating our clients about these signs, so you can make informed decisions about your vehicle’s care.
Why Choose Us?
At Christian Brothers Automotive Lafayette LA, we understand the intricacies of your vehicle’s suspension. Our ASE-certified technicians are dedicated to providing exceptional service with transparency and integrity. We use manufacturer-quality equipment to ensure each repair is done correctly the first time. Our commitment lies in making your experience as stress-free as possible.
By choosing us, you can expect:
- Transparent Communication: We believe in educating our customers about their vehicle's needs without the technical jargon.
- Convenient Services: Enjoy our welcoming atmosphere and complimentary shuttle services, so your day is uninterrupted.
- Reliable Warranty: Our industry-leading warranty backs up our confident repairs, giving you peace of mind.
Our approach is centered around building trust with our clients by prioritizing transparency and education. We provide assessments and recommendations clearly, allowing you to understand the services necessary for your vehicle’s optimal performance. Regular suspension maintenance with us ensures not only the immediate functionality of your vehicle but its longevity, protecting your investment in the long run.
For professional suspension inspection system inspections and repairs, contact us at (337) 386-1770 or online today!
Frequently Asked Questions
What Are the Common Causes of Suspension Damage?
Suspension damage can occur due to a variety of factors. Frequent causes include hitting potholes, curbs, or driving on rough terrain, which can strain components like springs and shock absorbers. Additionally, normal wear and tear from daily use can gradually degrade suspension parts, leading to issues like misalignment or worn shocks. Regular maintenance and inspections can help identify and address these problems early, preventing further damage.
Seasonal changes in Lafayette can also affect your suspension system. For instance, the hot summers can lead to the expansion of certain materials, while cold winters may cause them to contract, adding additional stress. Understanding such impacts can help in taking proactive measures to protect your suspension system.
How Often Should I Have My Suspension Checked?
Having your suspension checked at least once a year is recommended as part of routine vehicle maintenance. However, if you frequently drive on rough roads, you may need more frequent inspections. Pay attention to any changes in vehicle handling, such as increased bouncing or pulling, which can indicate the need for a checkup sooner.
At Christian Brothers Automotive Lafayette LA, we offer a tailored maintenance schedule suggestion based on your personal driving habits and local conditions. Our data-driven approach ensures you are provided with the most efficient service recommendations, promoting vehicle health and safety.
Can I Drive With Damaged Suspension?
Driving with a compromised suspension is not advisable, as it can affect vehicle control and safety. Damaged suspension components can lead to increased stopping distances, reduced stability, and accelerated tire wear. Addressing suspension issues promptly not only ensures a smoother ride but also maintains crucial safety metrics during driving.
Risking driving with a faulty suspension could result in severe repair costs or accidents that could have been avoided with timely intervention. Scheduling a suspension check with Christian Brothers Automotive Lafayette LA can provide the preventive measures necessary to keep your drive smooth and secure.
How Do I Know If My Shock Absorbers Need Replacement?
Shock absorbers need replacement when you notice excessive bouncing, nose-diving during stops, or fluid leaks around the shock area. Additionally, if your vehicle experiences increased vibration, difficulty steering, or unusual noises over bumps, it may be time to have a professional check your shock absorbers.
Regular shock absorber checks can prevent other suspension components from being damaged, reducing long-term costs and enhancing vehicle safety. At Christian Brothers Automotive Lafayette LA, our comprehensive inspections pinpoint issues accurately, so replacements are necessary and effective.
What Makes Christian Brothers Automotive Lafayette LA Stand Out in Suspension Repairs?
Christian Brothers Automotive Lafayette LA stands out due to our exceptional customer service and commitment to quality. Our ASE-certified technicians use advanced equipment and maintain a transparent communication line with you throughout the service. Coupled with a comfortable, welcoming environment and industry-leading warranties, we provide a comprehensive care experience unmatched in Lafayette.
We consider ourselves a part of the local community, prioritizing customer relationships and personalized service. This community-first focus sets us apart and highlights our dedication to providing solutions tailored to the needs and expectations of our clients in Lafayette.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"From the moment I opened the front door, I was put at ease. Every one of the staff was extraordinarily gracious and kind! My service advisor, Ashley Abshire, is a true professional!! Even the rest of the staff went above and beyond to put me at ease. And t"
- Philip Rodrigue