What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Car's Suspension Needs Attention
Recognizing when your vehicle’s shocks need attention is crucial for your safety and comfort.
Some common warning signs include:
- Nose-diving when braking: If your vehicle’s front end dips excessively when you apply the brakes, it might be time for an inspection.
- Excessive bouncing: You might feel your car bouncing more than usual, especially on rough roads.
- Uneven tire wear: Worn shocks can lead to uneven tire tread, reducing tire lifespan.
- Poor vehicle handling: If your car sways or leans during turns, the shocks may be failing.
Importance of Regular Suspension Maintenance
In Indian Trail, preventative maintenance of your vehicle’s shocks can help avoid costly repairs in the long run.
By regularly inspecting and servicing your shocks, you can:
- Enhance safety: Proper shocks improve braking efficiency and vehicle stability.
- Increase vehicle longevity: Maintaining your shocks prevents additional stress on your vehicle’s suspension system.
- Improve comfort: A well-maintained suspension system ensures a smoother ride.
Routine shock maintenance is not just a suggestion; it is an investment in your safety and vehicle's performance. The varied weather in Indian Trail, which can include heavy rains and occasional snow, demands that your shocks are in peak condition to handle slippery and challenging terrain efficiently. Regular service checks help in identifying potential weak spots that might become significant issues if left unchecked.
Our Comprehensive Shocks Service Process
At Christian Brothers Automotive Indian Trail, we offer a detailed shocks service process that includes:
- Thorough inspection: Our ASE-certified technicians carefully examine your shocks for wear and damage.
- Expert recommendations: We provide detailed feedback and suggestions, ensuring you understand the condition of your shocks without technical jargon.
- Quality repairs: Using manufacturer-quality equipment, we perform necessary repairs or replacements to ensure your vehicle’s optimal performance.
Our commitment to quality extends beyond just repairs. We ensure that every step, from diagnostic testing to the final adjustments, is transparent and involves direct communication with you. Our approach ensures you can make informed decisions regarding any repairs, which bolsters your confidence and satisfaction with the service.
Why Choose Us?
We are proud to serve the Indian Trail community with exceptional customer care and transparent services. Our commitment to treating every customer with respect and providing clear, understandable information sets us apart. Additionally, the industry-leading warranty we offer provides peace of mind, knowing our work meets the highest standards.
Christian Brothers Automotive Indian Trail understands that auto repair can often seem daunting, which is why we aim to remove the uncertainty by engaging with you every step of the way. From the moment you drive into our welcoming environment, you'll experience care and transparency unmatched by other automotive service providers.
For professional suspension inspection system inspections and repairs, contact us at (704) 504-7697 or online today!
Frequently Asked Questions
How often should I check my vehicle’s shocks?
It is recommended to have your vehicle’s shocks inspected at least once a year or every 12,000 miles, whichever comes first. Regular checks can help catch any signs of wear early and prevent costly repairs. Additionally, if you frequently drive on rough terrains or carry heavy loads, consider more frequent inspections to ensure that your suspension system remains robust and responsive.
What are the benefits of replacing worn shocks?
Replacing worn shocks enhances your vehicle’s handling, improves braking performance, and extends the life of other suspension components. New shocks also provide a more comfortable ride by reducing road vibrations. This translates into increased driving confidence, especially on long journeys or in adverse weather conditions common in Indian Trail.
Can I drive with bad shocks?
Driving with worn or damaged shocks is unsafe and can lead to increased stopping distances, reduced handling, and uneven tire wear. It’s important to address any shock issues immediately to ensure your safety. In regions like Indian Trail, where road conditions might rapidly change due to weather, ensuring your shocks are in top condition can be particularly beneficial.
How do I know if my shocks need to be replaced?
If you notice increased bouncing, swaying during turns, or uneven tire wear, it may be time to replace your shocks. A professional inspection can provide a definitive assessment of their condition. Being proactive and seeking a dependable evaluation from Christian Brothers Automotive Indian Trail can prevent further deterioration and safeguard your investment in your vehicle.
What is the cost of shocks service?
The cost of shocks service varies based on your vehicle’s make and model, as well as the extent of repair or replacement needed. Our team provides transparent pricing and will discuss all options before proceeding with any work. Regular suspension maintenance can save you from unexpected expenses and provide long-term benefits.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.