What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs You Need a Suspension Repair
A well-functioning suspension system is crucial for the health of your vehicle.
Here are some warning signs to watch out for:
- Uneven Tire Wear: If you notice one or more tires wearing faster than the others, it may indicate a suspension issue.
- Pulling to One Side: When your car drifts to one side, it may signify an alignment or suspension problem.
- Noisy Ride: Squealing or knocking noises when driving over bumps could be a sign of worn suspension components.
- Rough Ride: An uncomfortable or bouncy ride means that the shocks or struts might need servicing.
Why Choose Us?
At Christian Brothers Automotive Cumming, we treat your vehicle with the same care and precision that you do—especially when it comes to the comfort, handling, and safety provided by your suspension system.
Here's what sets our team apart:
- Transparency & Education: We take the time to clearly explain what's happening with your suspension system and why it matters. You'll receive straightforward, honest advice—no technical jargon or surprise repairs.
- On-Site Owner/Operators: Our engaged, hands-on owners are always available to ensure that each service is performed with a personal touch and a commitment to quality you can feel from the moment you walk in.
- Welcoming Environment: Whether you're waiting in our family-friendly lounge or using our courtesy shuttle, we strive to make your visit convenient and stress-free while we service your vehicle.
- Exceptional Warranty: We stand behind our suspension repairs with a leading warranty, giving you confidence that the work we do today will keep you safe and steady on the road for miles to come.
- Focused on Safety & Satisfaction: Your safety is our priority. We go above and beyond to restore smooth handling and driving stability—delivering suspension solutions that enhance performance and peace of mind.
At Christian Brothers Automotive Cumming, your time and trust matter. Schedule your suspension service today and discover automotive care built on honesty, excellence, and hometown hospitality.
For professional suspension inspection system inspections and repairs, contact us at (470) 280-1556 or online today!
Frequently Asked Questions
What Are the Most Common Signs of Suspension Problems?
Uneven tire wear, pulling to one side of the road, and unusual noises are common symptoms of suspension issues. These issues, often overlooked, can lead to more significant problems if not addressed promptly. Our certified technicians at Christian Brothers Automotive Cumming can conduct a thorough inspection to diagnose any issues correctly.
How Often Should I Have My Suspension Checked?
The suspension system should be checked during your vehicle's regular maintenance schedule, typically every 12,000 miles or as advised by your vehicle manufacturer. Regular inspections can prevent small issues from becoming major problems, ensuring that your vehicle remains safe and reliable on the road.
By adhering to this maintenance schedule, you safeguard your vehicle against unexpected breakdowns. Our team at Christian Brothers Automotive Cumming understands the importance of keeping your car in peak condition and is dedicated to providing thorough and honest assessments of your suspension system.
How Does the Suspension Affect Vehicle Safety?
The suspension system is crucial for vehicle safety as it maintains proper tire contact on the road, allowing for effective braking and handling. A compromised suspension can lead to longer stopping distances and increased risk of accidents. Ensure your suspension is in top condition by booking a service with us.
Safety is paramount, and at Christian Brothers Automotive Cumming, we take it seriously. The efficiency of your braking system is directly influenced by the condition of your suspension, emphasizing the importance of regular checks. Delaying maintenance might put you and your passengers at unnecessary risk.
Can I Drive with a Damaged Suspension?
Driving with a damaged suspension is not advisable. It compromises vehicle handling, increases tire wear, and can lead to further damage to your vehicle. If you suspect that your suspension needs attention, it's essential to schedule an inspection immediately with professionals like those at Christian Brothers Automotive Cumming.
Continuing to drive with a damaged suspension not only magnifies these safety risks but can also lead to damage of other essential vehicle components, such as your tires and brakes, resulting in expensive repairs. Addressing any suspension concerns swiftly by visiting Christian Brothers Automotive Cumming ensures your vehicle’s integrity and your safety on the road.
What Sets Christian Brothers Automotive Cumming Apart for Suspension Repair in Cumming?
We pride ourselves on our transparent approach and exceptional customer service, treating each client like a neighbor. Our commitment to integrity and quality service ensures that each repair is done right the first time. Plus, our convenient location and customer-centric services make us the preferred choice for suspension repair in Cumming.
Christian Brothers Automotive Cumming distinguishes itself with our proactive approach to customer education, keeping you informed every step of the way. By choosing us, you're not just opting for a service; you're becoming part of a community that values honesty, reliability, and excellence in automotive care.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.