What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Why Choose Christian Brothers Automotive Crestwood?
At Christian Brothers Automotive Crestwood, we take pride in delivering quality suspension system care for our Crestwood community. Whether you’re coming in for a routine inspection or specific repairs, you can count on our skilled team to handle your vehicle with precision and care.
Here’s how we make a difference for our customers in Crestwood:
- Certified Expertise – Our ASE-certified technicians know suspension systems inside and out, offering precise diagnostics and effective repairs.
- Transparent Communication – We take the time to explain your suspension’s condition and all repair options, so you'll feel informed and in control.
- Industry-Leading Warranty – All our repair work is covered by an impressive 3-Year/36,000-Mile Warranty that lasts for whichever milestone comes later. That’s peace of mind you can count on.
Your suspension system keeps you and your family protected while on the road. Don’t ignore the early warning signs – bring your car to Christian Brothers Automotive Crestwood, and we’ll help ensure your vehicle stays safe, reliable, and efficient.
FAQs About Suspension Services
What Causes Suspension Damage?
Suspension damage can result from various factors including harsh driving conditions, wear and tear over time, and unexpected impacts from potholes or curbs. Regular maintenance and inspections are essential to prevent minor issues from escalating into significant problems.
How Often Should I Check My Suspension?
It's advisable to have your suspension checked annually. However, if you frequently drive on rough roads or notice any changes in handling or comfort, more frequent inspections are recommended. Regular checks can help maintain vehicle safety and performance.
Can I Drive with a Damaged Suspension?
Driving with a damaged suspension is not advisable as it compromises vehicle handling and safety. It could lead to increased tire wear and further mechanical damage. Prompt repairs ensure safety and prevent further issues.
Ignoring suspension issues can exacerbate wear on other vehicle components, leading to more extensive and costly repairs. We recommend addressing signs of suspension damage immediately to maintain optimal vehicle health.
Do You Offer Guarantees on Suspension Repairs?
Yes, suspension repairs at Christian Brothers Automotive Crestwood are covered by our industry-leading warranty, reflecting our confidence in our top-quality workmanship and service. Our warranty is intended to provide our customers with peace of mind, assuring you that we stand firmly behind the reliability of our repairs. Feel free to discuss the specifics of our warranty coverage with our knowledgeable staff during your visit.
Contact Us for Suspension Repair in Crestwood
Experience the Christian Brothers Automotive Crestwood difference today. Whether you need a comprehensive suspension inspection or targeted repairs, our experienced team is here to help. Schedule your service by calling (502) 743-4495 or visiting our Crestwood location. Trust us to keep your vehicle running smoothly and safely.
Remember, a well-maintained suspension system not only provides a smoother ride but also enhances your overall driving safety. Let us be your reliable partner in car care, helping you stay on the road with confidence and peace of mind.
Ensure a safer, more comfortable ride for you and your family. Schedule your suspension service now—book a service online or call (502) 743-4495!
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"thank You all, very Professional & Caring. We will tell everyone we know to see Christian Brothers. they will take very care of you & your car. They came to the store to help where my wife was stranded. they all were very friendly, caring. & ev"
- HR & Eloise Guyton