Signs It’s Time to Schedule Vehicle Maintenance
A rough idle, difficult starts, or a noticeable drop in fuel economy deserves attention. Rather than guessing which component needs replacement, schedule a maintenance evaluation.
Worn ignition components and restricted filters can affect starting, combustion, and efficiency. We inspect the relevant components and explain their condition before recommending Tune-Up work.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Know the Findings & Cost Before Authorizing Service
Tune-Up pricing depends on the vehicle’s manufacturer maintenance schedule, the condition of inspected components, and the work you approve. A vehicle that only needs scheduled component replacement won’t require the same service as one with additional filter, fluid, or engine-performance concerns.
Our complimentary Digital Vehicle Inspection includes photographs taken during service. A technician can explain what the findings show, how the recommended work relates to your vehicle, and what it’ll cost. You can then approve or decline each recommendation before additional work is performed.
Following Your Manufacturer Maintenance Schedule
Every vehicle manufacturer publishes a detailed service schedule specifying when components like spark plugs, filters, and fluids should be inspected or replaced. Consistently following that schedule can help extend your vehicle’s lifespan. We help Norcross drivers stay current with their vehicle’s manufacturer maintenance schedule so the car can run as smoothly and efficiently as possible between visits.
Service intervals differ by make, model, mileage, ignition-system design, and component materials. Replacement intervals also vary by component. Our ASE-certified technicians use the schedule for your specific vehicle to identify what’s due for inspection or replacement.
What a Check Engine Light Means for a Tune-Up
The check engine light is part of the vehicle’s onboard diagnostics system, which monitors emissions-related performance and records faults when it detects a problem. Light-duty vehicles have been required to use onboard diagnostics systems since model year 1996.
A check engine light calls for diagnosis because a Tune-Up doesn’t automatically correct the underlying issue. The findings determine whether the vehicle needs Tune-Up-related maintenance, an engine repair, or another service. We provide engine services and repairs in addition to scheduled maintenance, and our complimentary Digital Vehicle Inspection documents visible findings discovered during the visit.
Tune-Ups vs. Scheduled Maintenance
A Tune-Up focuses on components that affect engine operation, including spark plugs, filters, and related ignition or fuel-system components. Scheduled maintenance is broader and follows the manufacturer’s recommendations for inspections and services due at specific mileage or time intervals.
Depending on the vehicle’s schedule, a maintenance visit could involve an oil and filter change, battery service, brake service, transmission service, engine service, or Tune-Up work. We explain which services are due for your vehicle so you can make an informed decision without treating every maintenance visit as the same package.
What’s Included in an Automotive Tune-Up
Our Tune-Up evaluations focus on the components and systems that keep your car running efficiently. The specific checks depend on your vehicle, its condition, and its service schedule.
Depending on your vehicle’s needs, the evaluation can cover:
- Spark plugs
- Brakes
- Oil and other fluids
- Lights
- Tires
- Filters
- Emissions-related findings
Our complimentary Courtesy Inspection also covers the lights, brakes, suspension, tires, and battery. Before any additional work is performed, a technician can explain what was found, how it affects your vehicle, and what it’ll cost to address. You decide what service is performed.
Our Five-Step Service Process
Every automotive maintenance visit follows a defined process, so you know when your vehicle is inspected, when recommendations are presented, and when you’re asked to make a decision.
Schedule Your Appointment
Contact us or by phone. Sharing what you have noticed about your vehicle helps us understand your concerns before the inspection begins.
Diagnostics & Inspections
Our ASE-certified technicians use manufacturer-quality equipment to diagnose issues, evaluate relevant components, and determine the appropriate next steps.
Digital Vehicle Inspection Report & Estimate
We send your Digital Vehicle Inspection report and vehicle service estimate for review. The report documents our findings before you authorize additional work.
Review & Approval
A service advisor can walk you through the findings and answer your questions. You can approve or decline each recommendation through the Digital Vehicle Inspection or by phone. The decision is yours.
Work Performed or Scheduled
Approved work is completed during your visit when feasible. If parts or timing require a follow-up, we schedule it around your availability.
Schedule Your Norcross Tune-Up with Clear Service Information
We provide Tune-Ups, scheduled maintenance, and engine-related diagnostic and repair services for cars, trucks, and SUVs. Tell us what you have noticed, and we can arrange an appointment to inspect the vehicle and explain the appropriate next step.
Schedule your appointment through our contact form or by calling (770) 285-1788.
Frequently Asked Questions
Tune-Up needs vary by vehicle and service schedule. These answers cover common questions about inspections, maintenance, warranty coverage, and visit options.
What Is the Difference Between a Tune-Up & Scheduled Maintenance?
A Tune-Up is one part of regular scheduled maintenance. Scheduled maintenance also covers manufacturer-recommended system checks and services based on your vehicle’s mileage or age.
What Is Included in a Tune-Up?
The evaluation depends on the vehicle, its condition, and its maintenance schedule. We inspect the relevant components and explain any recommended service before work begins.
Why Are Tune-Ups Important?
Regular maintenance identifies worn components that affect performance and fuel efficiency. Addressing a worn ignition component or restricted filter can prevent it from contributing to a more extensive vehicle problem.
What Is a Digital Vehicle Inspection?
The Digital Vehicle Inspection (DVI) is the complimentary, photo-based report you receive after our technicians inspect your vehicle. It lets you review the findings before deciding on recommended service.
Do You Offer a Warranty on Tune-Up Services?
Yes. The Nice Difference® Warranty covers our work and is honored at Christian Brothers Automotive Norcross locations nationwide.
Is Shuttle Service Available?
Yes. Free Shuttle Service is available for customers who need to get to work, school, or other responsibilities while their vehicle is being serviced at our Norcross location.
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FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.