When a business puts the customer before their profit, it's really something special.
“I appreciate David's honesty that the vehicle wouldn't have a good alignment without certain replacement parts. Even though I couldn't take care of the repairs at the time, I like that I was told all that would be needed to fix the issue. You were willing to tell me that the alignment wouldn't solve my problem. When a business puts the customer before their profit, it's really something special.”