What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Signs Your Suspension System Needs Attention
It's critical to recognize the warning signs that indicate your vehicle needs shocks service. Addressing these signs promptly can prevent further damage and ensure your vehicle remains in optimal condition.
Look out for:
- Unusual Vehicle Bounce: If your car continues to bounce excessively after hitting a bump, this could signal worn-out shock absorbers.
- Uneven Tire Wear: Noticeable wear patterns on your tires can indicate that the shocks are not adequately distributing the vehicle's weight.
- Steering Difficulties: Difficulty steering or handling, especially in windy conditions, might suggest a problem with your shocks.
- Rear Squatting: If your vehicle squats during acceleration or dips during braking, it could be a sign of shock absorber issues.
Moreover, listen for any unusual sounds that might indicate shock problems, such as clunking noises coming from the suspension area. This could mean the shocks or the associated mounts and bushings are worn or damaged. Ignoring these auditory cues could lead to more significant mechanical failures over time. Additionally, a prolonged stopping distance can signal that your shocks aren't absorbing energy effectively, which can compromise your vehicle's stopping capabilities in emergencies.
Why Choose Us?
At Christian Brothers Automotive Westfield, we pride ourselves on delivering a high-quality, customer-focused experience. Our strategic location in Westfield conveniently serves diverse communities, making us a trusted choice for comprehensive vehicle maintenance.
Here's what sets us apart:
- Experienced Technicians: Our team of skilled professionals uses the latest technology to diagnose and repair shock-related issues efficiently.
- Customer-First Approach: We listen to your concerns and tailor our services to meet your specific needs, ensuring satisfaction with every service.
- Convenient Location: Strategically situated to offer easy access and ample parking for all our clients.
At Christian Brothers Automotive Westfield, we emphasize transparency and communication, keeping you informed at every step of the service process. Our technicians not only focus on immediate repairs but also provide insights into future maintenance needs based on your driving patterns and the vehicle's condition. We aim to build a long-term relationship with our community through honest service and reliable vehicle care solutions.
For professional suspension inspection system inspections and repairs, contact us at (317) 653-6442 or online today!
Frequently Asked Questions
What Are the Benefits of Regular Shocks Maintenance?
Regular shocks maintenance provides numerous benefits, including improved vehicle stability, enhanced control, and increased safety. By ensuring your shocks are in good condition, you reduce the risk of uneven tire wear and avoid potential suspension damage. Regular service can save you money in the long run by preventing more extensive repairs needed due to neglected shock issues.
How Often Should I Check My Shocks?
It is generally recommended to have your shocks checked every 12,000 to 15,000 miles or sooner if you notice any signs of wear like excessive bouncing or steering issues. Early detection and repair can help maintain your vehicle's handling and overall road safety, especially in a place like Westfield where road conditions can vary significantly.
Can Bad Shocks Affect My Braking Efficiency?
Yes, worn shocks can negatively impact your braking efficiency. When shocks are not functioning properly, they can increase stopping distances and affect the stability of the vehicle during hard braking situations. Addressing shock issues promptly can restore braking performance and boost safety.
Are There Any Westfield-Specific Services You Offer?
At Christian Brothers Automotive Westfield, we offer services tailored to the specific needs of vehicles operating in the Westfield area. This includes consideration for local driving conditions, weather impacts, and common vehicle models driven by our community members. Our technicians are familiar with the unique challenges faced by Westfield drivers and are prepared to address them effectively.
How Does Christian Brothers Automotive Westfield Ensure High-Quality Service?
Our commitment to high-quality service is evident in our customer-first approach. We continuously train our technicians on the latest automotive advancements and invest in cutting-edge diagnostic tools. Customer satisfaction is at the forefront of our service delivery, and we strive to make each interaction a positive experience by understanding and meeting your specific needs.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.