Our Brake Service Process
We keep you informed from the initial appointment request through approval and completion of your brake work.
Our five-stage process includes:
- Schedule an appointment: Tell us about the brake concern you’ve noticed.
- Inspect and diagnose: Our technicians use manufacturer-level equipment to evaluate the braking system.
- Review the Digital Vehicle Inspection: We text you a report with photos, videos, recommendations, and an estimate.
- Approve the work: A service advisor reviews the findings with you, or you can approve recommendations through the Digital Vehicle Inspection.
- Complete or schedule repairs: We perform approved work immediately or schedule it based on parts availability.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Signs Your Brakes Need an Inspection
Schedule a brake inspection if you notice any of these warning signs:
- Squealing or grinding
- A soft brake pedal
- Vibration during braking
- An illuminated brake warning light
Some brake problems aren’t immediately noticeable, so the braking system should also be checked at least once a year.
An annual brake inspection covers:
- Brake lining wear
- Brake fluid level
- Rotor thickness
- Hoses and brake lines
- Brake and dashboard warning lights
Brake Repair Warranty & Current Offer
Our work is backed by the 3-year/36,000-mile Nice Difference warranty. The warranty is honored at any Christian Brothers Automotive Surprise location, regardless of where the original work was performed.
We work with all major extended warranty providers and can confirm whether repair coverage applies.
The Surprise location also offers a Free Brake Check and $25 off any Brake Repair with coupon code Brake25.
Brake Service for Drum & Disc Brakes
We perform brake repairs on any make and model. Brake Service covers drum brakes and disc brakes, including the shoes, pads, and rotors used in these systems.
Our Brake Services
At Christian Brothers Automotive Surprise, we provide brake services for inspection, maintenance, and repair needs:
- Brake Inspections: We offer free visual brake inspections as part of a courtesy inspection. Our technicians inspect your brake system, including brake pads, rotors, calipers, and brake fluid, to identify potential issues.
- Brake Pad Replacement: We replace worn-out brake pads with high-quality, long-lasting pads to restore proper braking performance.
- Brake Rotor Resurfacing or Replacement: If your brake rotors are warped or worn, we can resurface them to restore smooth braking or replace them when necessary.
- Brake Caliper Service: We inspect and service brake calipers to ensure they function properly without causing brake dragging or uneven wear.
- Brake Fluid Flush: Our technicians replace old brake fluid with fresh fluid to maintain optimal brake performance.
For brake repair in Surprise, inspection findings help us determine whether your vehicle needs maintenance, component service, or replacement.
Whether you need a routine brake inspection or major brake repairs, you can rely on Christian Brothers Automotive Surprise for clear recommendations tailored to your vehicle’s needs.
Schedule Your Brake Service Today
Brake fluid flushes are generally recommended every 30,000 miles or two years. Brake pads can last up to 70,000 miles or need replacement as early as 25,000 miles, depending on the vehicle, its use, and your driving style.
Brake inspection findings determine the appropriate service recommendations for your vehicle, including when brake pad replacement or other brake replacement work is needed.
Don’t compromise on your safety. Call (623) 624-2889 to schedule your Brake Service today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"From the very beginning, the team at Christian Brothers, has been very welcoming, friendly and willing to help. They are incomparable to other automotive competitors, due to their integrity and diligence with their customers. They’re always willing t"
- Amanda and Tracey