Every day, we face customers operating under misconceptions about their vehicle or our auto repair shop.

Today, our Springfield car shop is ready to set the record straight. Here are three auto repair myths, busted by our automotive experts.

1. Every automotive shop wants to rip off customers

The Myth:

Mechanics use their in-depth understanding of the vehicle’s complex operation to baffle or take advantage of vulnerable customers. Mechanics exaggerate symptoms and manipulate data to rip customers off.

The Truth:

The large majority of businesses operating in auto repair are full of good, honest and hardworking individuals. The automotive repair industry is built on relationships, and most Springfield car shops understand that even the impression of taking advantage of a customer damages their reputation and harms them in the long run.

The honorable technicians at Christian Brothers Automotive are problem-solvers only looking to help out our customers. We are a faith-based company operating by the Golden Rule. Our mission statement is simple: We seek to glorify God by providing ethical and excellent automotive repair service for our customers.

2. Only the dealership can perform certain car repairs

The Myth:

The dealership better understands each particular vehicle and offers discounts other shops can’t (or won’t). Foreign and luxury cars need to be serviced by the dealership.

The Truth:

Our Springfield car shop has the tools and equipment needed to perform diagnostics and repairs on all makes and models. This includes BMW, Lexus, Volkswagen, and Mercedes.

Our professional, ASE-certified technicians have decades of combined experience repairing European and other foreign vehicles, and we can often perform the same services at a lower cost than the dealerships charge.

Furthermore, our shop regularly offers discounts and coupons to guests, as well as a free courtesy inspection with almost every service. We have an industry-leading, 2-year/24,000-mile Nice Difference Warranty, which is applied based on whichever lasts the longest. We intend to give you the best deal possible.

3. Only the dealerships employ the best auto mechanics

The Myth:

Dealerships also have better mechanics, better tools and better customer service than an independent auto repair shop. When you bring your car into a dealership, you’re paying more to receive the best service possible.

The Truth:

Auto repair professionals, just like those in any industry, range in skill and experience. The dealerships do not have exclusive rights to the “best of the best” automotive experts. Our auto technicians are ASE-certified and go out of their way to provide exceptional customer service every time.

When you come into our Springfield shop for car service, we first ask questions to determine your specific needs and circumstances, and then perform several diagnostic tests to find out all potential repairs and replacements. Our staff always gives you a written estimate free of charge and describes our suggestions in clear detail.

Trust the Nice Difference at our shop in Springfield

With a complimentary shuttle service, comfortable lounge area (including free Wi-Fi) and the nicest staff in town, you’ll be sure to see the Nice Difference every time you come into our Springfield shop!

Don’t fall victim to the rumors and misconceptions. Trust our myth-busting experts to tell you the truth about your vehicle. To schedule an inspection or car repair today, call Christian Brothers Automotive in Springfield, Missouri. See the nice difference!