What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How often should I get a wheel alignment in Schertz?
We recommend an alignment check once a year or every 12,000 miles. However, you should schedule a check sooner if you hit a major pothole, notice uneven tire wear, or feel changes in your vehicle's handling.
What is the difference between a two-wheel and a four-wheel alignment?
A two-wheel (front-end) alignment adjusts only the front wheels. A four-wheel alignment adjusts all four wheels and is necessary for most modern vehicles, especially those with all-wheel drive (AWD), to ensure optimal handling and tire wear.
What specific angles do you adjust during an alignment?
Our technicians precisely adjust three key angles: Camber (the inward/outward tilt of the tire), Caster (the angle of the steering pivot), and Toe (the direction the tires point relative to each other). Getting these angles correct is crucial for proper handling and tire longevity.
Can hitting a pothole really mess up my alignment?
Yes, absolutely. Even a moderate impact with a pothole or curb can be enough to knock your wheels out of alignment, leading to immediate changes in handling and accelerated tire wear if not corrected promptly.
Ready for a smoother, safer drive?
For a technically precise wheel alignment, trust the experts at Christian Brothers Automotive Schertz. Call us at (210) 702-3215 or book your service online.
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FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.