How Our Brake Service Process Works
Every vehicle that comes through our doors receives a courtesy inspection covering major systems, including brakes. From there, our process has one goal: helping you understand exactly what your vehicle needs and why.
Digital Vehicle Inspection with Actual Photos
Our free Digital Vehicle Inspection (DVI) gives you real photos of your vehicle’s brake components taken during servicing. You can see the condition of your pads, rotors, and other brake parts for yourself. No guesswork, and no pressure to take our word for it.
Plain-Language Explanation from Your Technician
After the inspection, your ASE-certified technician walks you through the findings in clear, straightforward language. No technical jargon. If a repair is needed, you’ll know exactly what it is, which component is involved, and what can happen if it goes unaddressed.
Brake Repairs Backed by Our Warranty
All brake repairs are performed using manufacturer-quality equipment by ASE-certified technicians. Completed brake work is covered by the Nice Difference® Warranty: 3 years/36,000 miles, whichever occurs last. That coverage applies to any make and model we service.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Why Newnan Drivers Choose Christian Brothers Automotive Newnan for Brake Repair
Our Newnan location is owned and operated by Bryan Ginsberg and the Ginsberg family, who are Newnan residents and members of the Newnan-Coweta Chamber of Commerce. When you bring your car in, you’re working with neighbors who have a personal stake in the community and stand behind every repair.
Christian Brothers Automotive Newnan is ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers in the J.D. Power 2025 Aftermarket Survey Index (ASI) Study, for the sixth consecutive time. Visit jdpower.com/awards for award information.
Our Newnan location’s own customer data reflects that standard: 91% of customers said it was easy to schedule an appointment, 95% were satisfied with service explanations, and 96% said work was performed to their satisfaction and on time.
A few more things that make the experience easier:
- Nice Difference® Warranty: 3 years/36,000 miles, whichever occurs last, on brake work and most other repairs
- Free Shuttle Service: We can drop you off and pick you up when your vehicle is ready
- Comfortable Waiting Lounge: Complimentary WiFi and free refreshments while you wait
- After-Hours Key Drop-Off: Leave your vehicle when it’s convenient for you
- RepairPal Certified: Independent recognition of our repair quality and fair pricing
- Nice Difference Care+: A subscription-based vehicle care plan available at our Newnan location
- Special Financing Available: Ask our team about financing options
Brake Warning Signs & What Your Brake System Includes
Brakes rarely fail without warning. Knowing what to listen and feel for gives you the chance to address an issue before it escalates.
Warning signs that your brakes need attention:
- Squealing or grinding when you brake: High-pitched squealing typically signals worn brake pads; grinding often means metal-on-metal contact that can damage rotors
- Vibrating or pulsating brake pedal: Usually points to warped rotors, which can reduce braking efficiency and worsen over time
- Soft or spongy pedal feel: Can indicate air in the brake lines or low brake fluid, both of which can reduce stopping power
- Vehicle pulling to one side when braking: Often caused by a sticking caliper or uneven pad wear across the axle
- Illuminated ABS or brake warning light: A dashboard alert is your vehicle signaling that the brake system needs inspection
Addressing these signs promptly can reduce the likelihood of more extensive and costly repairs. If something feels off, don’t wait.
Drivers throughout Coweta County can schedule a free visual brake inspection on most vehicles online or by calling Christian Brothers Automotive Newnan at (470) 523-7977. Our Newnan team is ready.
Understanding Your Brake System
Most passenger vehicles use one of two brake types, and some use a combination of both. Disc brakes use a rotor attached to the wheel hub; when you press the brake pedal, calipers squeeze brake pads against that rotor to create friction and slow the vehicle. Drum brakes work differently: curved brake shoes press outward against the interior of a drum to generate stopping friction. Many vehicles use disc brakes on the front wheels and drum brakes on the rear.
Both systems rely on components that wear down with use. Brake pads and shoes gradually thin over time and require inspection and replacement to maintain stopping power. How quickly they wear depends on driving habits, vehicle type, and pad quality, so there’s no single universal mileage interval. Regular inspections are the most reliable way to know where your brakes stand.
Rotors are subject to their own wear patterns. Scoring, uneven contact, and warping can all develop over time, contributing to vibration and reduced braking efficiency. Catching worn pads early is part of why this matters: pads that wear too far can damage rotors, turning a straightforward replacement into a more involved repair.
Brake fluid also plays a role that often goes unnoticed. It absorbs moisture over time, which lowers its boiling point and can affect performance under hard braking. Checking brake fluid condition during a brake inspection helps support the entire system’s operation.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.