What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Identifying When Suspension Repair is Necessary
The significance of your vehicle's suspension system cannot be overstated—it ensures a seamless ride and mitigates shock from the road. To keep your vehicle performing reliably and to maintain your comfort during travels, a well-maintained suspension system is key.
You might need professional suspension repair if you notice:
- Your tires wearing down unevenly
- Difficulty steering or maintaining alignment
- Strange noises or vibrations while driving.
Regular maintenance of your suspension not only guarantees your safety but also contributes to your vehicle's durability and fuel efficiency, leading to substantial savings and less frequent refueling.
Common Car Suspension Problems We Repair
At Christian Brothers Automotive New Albany, our technicians are experienced in diagnosing and repairing a wide range of suspension problems. Some of the most common issues we encounter include:
Shock Absorbers and Struts
- Worn out: Over time, shock absorbers and struts can become worn or damaged, affecting your vehicle's handling and ride quality.
- Leaking: Leaky shock absorbers or struts can compromise your vehicle's suspension system and lead to uneven tire wear.
Ball Joints
- Worn or damaged: Ball joints are crucial components of your suspension system that allow for smooth and controlled movement. When they become worn or damaged, they can cause excessive noise, vibration, and uneven tire wear.
Springs
- Broken or sagging: Broken or sagging springs can affect your vehicle's ride height, handling, and overall performance.
Control Arms
- Worn or damaged: Control arms are essential for maintaining your vehicle's alignment and stability. Worn or damaged control arms can lead to excessive tire wear, poor handling, and safety concerns.
Steering Rack Problems
- Leaks or damage: A faulty steering rack can cause your steering to feel loose or unresponsive. Leaks or damage to the steering rack can also affect your vehicle's handling and safety.
If you notice any of these symptoms, it's important to have your suspension system inspected by one of our qualified technicians. Early detection and repair can help prevent more serious problems and ensure your vehicle's safety on the road.
Contact Christian Brothers Automotive New Albany for expert suspension system service in New Albany by calling (812) 505-5130 today!
FAQs
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.