What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Identifying When Suspension Repair is Necessary
The significance of your vehicle's suspension system cannot be overstated—it ensures a seamless ride and mitigates shock from the road. To keep your vehicle performing reliably and to maintain your comfort during travels, a well-maintained suspension system is key.
You might need professional suspension repair if you notice:
- Your tires wearing down unevenly
- Difficulty steering or maintaining alignment
- Strange noises or vibrations while driving.
Regular maintenance of your suspension not only guarantees your safety but also contributes to your vehicle's durability and fuel efficiency, leading to substantial savings and less frequent refueling.
Professional Suspension Repair Services at Christian Brothers Automotive New Albany
Secure the safety and functionality of your vehicle's suspension system with the expertise of Christian Brothers Automotive New Albany. Our certified technicians excel in pinpointing and correcting issues related to your suspension, supported by an impressive 3-Year/36,000-Mile Warranty for peace of mind.
The Importance of Your Vehicle's Suspension System
The comfort and safety of your daily drives largely depend on the efficiency of your vehicle's suspension system. At Christian Brothers Automotive New Albany, we recognize the vital importance of a reliable suspension for upholding your vehicle's structural integrity and ensuring a comfortable ride. It protects against discrepancies on the road, maintains optimal tire contact for enhanced control and braking, and improves overall vehicle stability. Keeping up with your suspension system's maintenance is key to enjoying a smoother drive and prolonging the life of your vehicle. Trust Christian Brothers Automotive New Albany for all your suspension service needs and enjoy the confidence of a well-maintained vehicle.
Contact Christian Brothers Automotive New Albany for expert suspension system service in New Albany by calling (812) 505-5130 today!
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.