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What People Are Saying About Christian Brothers of Loveland

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  • Christian Brothers Automotive

    They will "hunt until they find it!"

    “Have a 2004 pilot and am the original owner. The front end starting mildly "creaking/popping" a few years ago but I just accepted. Recently the noise elevated to a consistent level so I took it to CB for diagnosis as they did a great job replacing my struts/shocks on a previous visit. What can I say. Roger and his team systematically followed the noise. Yes we replaced motor mounts (gone anyway), rocker arms, axles (all needed it regardless), removed the rack for inspection but the noise persisted. He wanted to keep the car and continue to research because, as Roger stated, "it's a matter of pride" and I want to find this. It really bothered him to release a car without finding the root cause. His master tech, along with all techs converged. Four days later Roger called and stated "we found it". Everything we replaced needed to be replaced, but what they found were bolts to the frame (general description) had worked loose over time causing "popping" when the engine was under load. My transmission was recently rebuilt and a Honda engine is solid, running great with 212K. I planned to keep the car so needed to find this annoyance. The icing from CB was quite impressive. They helped me out on all the labor during research, which they did not have to do. I didn't mind paying the total cost, no questions asked. You don't find this "instance on quality" easily. It's like a good barber/stylist - when you find them you are loyal. They've earned my business for sure. Thank you Roger and team!”

    Milford, OH

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  • Christian Brothers Automotive

    Words can't express my appreciation.

    “Dear Doug, Words can't express my appreciation. I am totally grateful for you extending your generosity towards me and my granddaughter. I have never had anyone give me anything, and I am very grateful. I should consider myself blessed to have had someone do something so special for me. Thanks again! You are a God send.”

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  • Christian Brothers Automotive

    Both times that I have used your services, I have had nothing but excellent things to say about your company.

    “To the staff of Christian Brothers, I just wanted to tell you how very impressed I have been by your business. Both times that I have used your services, I have had nothing but excellent things to say about your company. Not only have you taken care of my vehivle, but you have provided some of the best customer service I have ever received, down to every last detail. In my last visit, you gave me a premium oil change at a standard price, and even took the time to write a note on the bill (knowing that I was ill) telling me to feel better soon. I was so appreciative of that, and decided to express my gratitude to you in hopes that it will be an encouragement. The love of Christ is so evident in all that you do, and I am so encouraged by the way you minister to each individual who uses your business. Thank you so much for all that you do, and keep up the outstanding work! :)”

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  • Christian Brothers Automotive

    great and honest people.

    “CBA is a 10! the customer service is top notch, i will recommend CBA to everyone that will listen(and some that will not). Roger and all the people there are great to deal with, honest and the price for the work i had done was good as well. thanks for everything. i will be letting all that work at Kelley Construction know that if anyone needs auto work done to see if there is a CBA in the area.”

    prospect, KY

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  • Christian Brothers Automotive

    Unmatched service

    “This automotive repair and service shop is a model organization. I have interacted with many individuals from the owners to the service managers, and everyone genuinely cares about me and my vehicles' needs. I am blessed to be able to take my vehicles to a place that I feel welcomed and treated with respect and honesty. Even though my wallet is a bit lighter everytime I visit, I feel I am getting the best value for my dollar and I am encouraged to treat others as well as I have just been treated. Thank you to everyone who works there!”

    Mason, OH

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