What to Expect With an Exhaust System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: There’s more ways to save money on gas than at the gas station. Clean filters and properly inflated tires help to keep cars running more fuel efficiently.
Frequently Asked Questions
How can I tell if my muffler or exhaust needs repair?
You may need a repair if you hear loud noises, notice rumbling or hissing, see visible rust, or smell exhaust fumes in your vehicle. Drops in fuel efficiency or dashboard warning lights can also signal issues. If you notice any of these signs in Columbia, schedule an inspection with our ASE-certified technicians. We will quickly find the cause and clearly explain your options.
What makes your Columbia team different from other shops?
We combine technical skill, community focus, and hands-on accountability. Our ASE-certified technicians use advanced diagnostic tools for precise, reliable service. Our owner/operators are at our Columbia shop each day, ready to address your concerns directly. We focus on clear language and treat every customer as a valued neighbor. Our core principle is "Love your neighbor as yourself," which guides how we approach every job.
Will you explain repair options before starting any work?
Yes, we review your diagnostic results with you in plain language and outline all recommended options before any work begins. You receive a detailed estimate, including costs and warranty coverage, so you can make an informed decision. We never start repairs until you understand and approve the plan, which helps avoid surprises.
Do you offer a warranty on exhaust and muffler repairs?
All of our exhaust and muffler repairs at our Columbia shop come with an industry-leading warranty. This covers both parts and labor, offering you peace of mind. We review warranty details with you up front and always answer questions about what is included. If issues arise after your service, contact us, and our team will address them promptly.
Is it safe to drive my car until I can bring it in?
It depends on the severity of the problem. Minor noise may not be an immediate safety risk, but leaks or exhaust fumes are a concern and should be checked right away. If you notice strong smells, loud sounds, or reduced car power, we recommend a prompt inspection. Our Columbia location offers convenient appointments, so you don’t need to delay. We always put your safety first and encourage you to ask questions if you’re unsure.
How does the complimentary shuttle work?
When you bring your car in for exhaust or muffler service, just let us know if you need a ride throughout Columbia. Our shuttle driver will take you where you need to go and arrange pickup after your repair is finished. There is no added fee for this service; it's part of our effort to make repairs easier and support your busy schedule.
Ready for Honest Exhaust or Muffler Repair? Contact Our Team Today
When you need reliable exhaust or muffler repair in Columbia, our certified team is prepared to help. You receive a trustworthy diagnosis, clear estimates, and prompt repairs, always supported by our strong warranty and complimentary shuttle options. We make every part of the repair process clear and simple, earning your trust with each visit.
Contact us for answers, to set your appointment, or to learn more about our commitment to serving Columbia. We work to provide a stress-free experience and are always ready to help you with your auto repair needs.
Call us at (803) 721-2961 or contact us online to schedule your appointment today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is smoke coming out of my exhaust system?"You are able to locate the problem based on the color of the smoke. Take a look at this article to identify the potential issue based on the color.
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Q. "How do I tell if my exhaust system is leaking?"If you are experiencing a rumbling engine noise, a decreased fuel economy, or a vibrating gas pedal, this could be a sign that you have an exhaust system leak.
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Q. "How do I tell if something is wrong with my muffler?"Some common signs of muffler issues include: abnormally loud noise, strong fumes, and loss in fuel economy or power.
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Q. "What is the purpose of my vehicle's muffler?"The muffler is responsible for tuning your engine's noise and helps balance fuel efficiency and power. Some like a louder more powerful car, while others prefer a quiet and efficient drive. It is up to your personal preference what type of muffler is best for you. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.