1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Advanced Transmission Care in Hixson
Our Hixson team recommends automatic transmission fluid exchanges every 50,000 miles as a baseline, though stop-and-go traffic, demanding weather, and your manufacturer’s guidelines may call for more frequent service. Proactive maintenance can cost far less than the repairs that follow neglected fluid.
When you bring your vehicle to us, we use advanced diagnostic tools to monitor every step of the process. We drain the degraded fluid, flush the system completely, and replace it with high-quality fluid. We’ll also show you the old fluid we removed so you can see exactly what was in your transmission. Every transmission repair we complete is backed by our Nice Difference warranty: 3 years or 36,000 miles, whichever is longer.
We also offer complimentary shuttle service when you drop off your vehicle, so your day doesn’t have to stop while we work. As your transmission shop in Hixson, we’re here to make the experience as straightforward as possible, from the first inspection to the final handoff.
Frequently Asked Questions About Transmission Repair
Transmission questions are common, and you deserve clear answers before any work begins. Here’s what our Hixson customers ask most often.
What Is Included in a Typical Transmission Repair?
A typical transmission repair may include diagnostics, fluid changes or flushes, minor repairs or part replacements, or, for significant internal damage, a rebuild or complete replacement. Our certified technicians assess your transmission’s condition and walk you through every available option, including the scope and cost of work, before anything begins.
How Can I Prevent Transmission Issues?
Regular maintenance is the most effective prevention. That means timely fluid changes, following manufacturer-recommended service intervals, and watching for early warning signs. Avoiding excessive towing and aggressive driving also helps extend your transmission’s lifespan. We offer preventative maintenance services tailored to Hixson driving conditions so your vehicle stays in peak condition.
When Should I Consider a Transmission Rebuild or Replacement?
A rebuild or replacement becomes necessary when diagnostics reveal internal damage that a fluid change or minor repair can’t address. Persistent gear slippage, non-responsive gears, and unusual noise are common indicators. We explain your options clearly and focus on the long-term performance and safety of your vehicle before recommending a path forward.
Why Is My Transmission Leaking Fluid?
Leaks typically trace back to a damaged pan gasket, loose seals, or faulty internal components. Left unaddressed, a leak can accelerate damage throughout the transmission system. We conduct a comprehensive inspection to identify the exact cause and recommend the appropriate repair.
How Does Christian Brothers Automotive Hixson Share Diagnostic Findings With Me?
After diagnostics, we send you a digital vehicle inspection report by text that includes photos and videos of what we found, along with our recommendations. A service advisor then walks you through the results so you know exactly what your transmission needs before any work begins. This is how we approach every transmission repair in Hixson: no surprises, no pressure, just clear information.
Schedule Your Transmission Service in Hixson
We’re committed to keeping your vehicle safe and your schedule intact. Transparency is at the center of every service we provide, from the inspection report we send to your phone to the conversation you have with your service advisor before we touch your vehicle.
Ready to protect your transmission? Book a service online or call (423) 403-3678 to schedule with our Hixson team today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Exemplary Customer Service care. Very professional, provided same day service for a battery replacement. A business with integrity and honesty. Thank you! Judith Ferris-Stringfield"
- Judith Ferris-Stringfield