How Auto Service at Christian Brothers Automotive Fishers Works
We keep the process straightforward so you know what to expect, from the moment you schedule to the moment you drive away.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Coverage & Convenience Built In
Every repair we perform is backed by the Nice Difference® Warranty, which covers our work for 3 years/36,000 miles, whichever occurs last. That coverage travels with you, not just your home shop, giving you confidence wherever you go.
Our Free Shuttle Service takes you where you need to go after drop-off and picks you up when your vehicle is ready. No waiting room required unless you prefer it.
Auto Repair & Maintenance Services for Carmel, IN Drivers
From a routine oil change to a complex engine diagnostic, our team handles the full range of automotive repair and maintenance for Carmel-area drivers. We service all makes and models: foreign and domestic. Common services include brake repair, AC services, check engine light diagnostics, scheduled maintenance, alignment, transmission services, battery services, tune-ups, fuel system repairs, electrical system repair, suspension, exhaust, drivetrain, cooling system, power steering, European vehicle service, fleet service, extended warranty service, and pre-purchase inspections.
Brake Repair & Inspection
Brake system checks are part of every free Courtesy Inspection, so we can catch wear early before it becomes a safety issue. If brake repair is needed, we explain what we found, show you the evidence, and give you what you need to make a confident decision.
Check Engine Light & Computer Diagnostics
A check engine light can point to something as minor as a loose gas cap or as significant as a failing catalytic converter. Our professional diagnostic equipment identifies the actual cause so repairs address the real problem, not a guess. Indiana’s temperature swings put consistent stress on vehicle systems, making timely diagnostics especially valuable for Carmel drivers.
Scheduled Maintenance
Following your manufacturer’s recommended maintenance intervals protects your vehicle’s warranty and extends its useful life. We track those intervals and let you know what’s coming up so nothing slips between visits.
AC & Heating Services
Heating and cooling system diagnosis and repair are part of our standard service offering. With Indiana’s climate running from sub-freezing winters to humid summers, keeping your climate system functioning correctly matters year-round.
Extended Warranty & Pre-Purchase Inspections
If your vehicle is covered under an extended warranty, we can service it here. We also offer pre-purchase inspections for used vehicles: an independent assessment of a car’s condition before you commit to buying it.
Our Approach to Auto Repair in Carmel
The principle “Love your neighbor as yourself” has guided Christian Brothers Automotive Fishers since 1982, and it shows up in practical ways at our Fishers location. We don’t perform a repair without your consent and don’t recommend a part or service your vehicle doesn’t need. After your Digital Vehicle Inspection, you can view the photos online and read through the findings at your own pace. If something is unclear, we’re here to walk you through it.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I came in for an exhaust leak and vibration at higher speeds. The team obviously fixed the issues, but they did the repairs without up-charging with unneeded parts and labor cost. As always Church Brothers also did a very thorough walk thru of the vehicle "
- Michael