What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How do I know if I really need an alignment?
You may need an alignment if your vehicle pulls, the steering wheel is off-center, or your tires show uneven wear. Our team checks alignment readings and inspects related components, then explains what we find. We only recommend alignment when we believe it will genuinely help.
How long will a wheel alignment take?
A typical alignment visit often fits within part of a day, although timing can vary with vehicle design and inspection findings. We'll let you know what to expect when you schedule. Our complimentary shuttle service can help keep your day moving while we work on your vehicle.
Do I need 4-wheel alignment for my car?
Some vehicles only require adjustments at the front, while others are designed for 4-wheel alignment. Our ASE-certified technicians review your vehicle’s design and your alignment measurements, then recommend the option that fits your specific car rather than a single answer for everyone.
Will you check my tires and suspension, too?
Yes, alignment service includes looking at your tires, steering, and visible suspension parts. If we see damage or wear that could affect safety or alignment results, we discuss it with you. This helps you understand whether alignment alone will address your concerns or if other repairs might be helpful.
What kind of warranty do you offer on alignment?
We offer an industry-leading warranty on qualifying services, which reflects our confidence in our workmanship. Our team explains how warranty coverage applies to your alignment visit before you approve any work. This way, you know what is included and how we stand behind what we do.
Schedule your visit online or call us now at (317) 660-2074.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I came in for an exhaust leak and vibration at higher speeds. The team obviously fixed the issues, but they did the repairs without up-charging with unneeded parts and labor cost. As always Church Brothers also did a very thorough walk thru of the vehicle "
- Michael