Suspension Service in Collierville, TN

Protect Your Ride, Safety, And Comfort

If your vehicle feels bouncy, drifts in turns, or shows uneven tire wear, your suspension may be trying to tell you something. Your shocks, struts, and other suspension components play a major role in how safely and comfortably your car drives. When they start to wear out, everyday trips can become less predictable.

At Christian Brothers Automotive Collierville, we help drivers in Collierville understand what is going on underneath their vehicle. We listen to your concerns, inspect the suspension system carefully, and explain what we find in plain language. Our ASE-certified technicians work to recommend only the repairs your car truly needs.

We know you depend on your vehicle for work, school, and family life. Our goal is to make suspension decisions less stressful by providing clear information, honest recommendations, and high-quality repairs backed by an industry-leading warranty.

Signs You Need Suspension Care

Many drivers are unsure when to schedule suspension work. Small changes build slowly until the car feels unsafe. Paying attention to early signs helps you address problems before they affect safety or cause expensive damage to tires and other parts.

You might need shocks service if your vehicle dips when braking or bounces excessively after bumps. These symptoms suggest shocks aren't controlling movement, lengthening stopping distances. Similarly, clunking sounds or a floating sensation often indicate needed struts service to restore stability.

Common signs your suspension needs attention include:

  • Excessive Bouncing: The vehicle continues to bounce several times after driving over bumps or railroad tracks.
  • Uneven Wear: You notice rapid or irregular tire tread wear that does not match your usual driving habits.
  • Nose Diving: The front end dips significantly during braking, or the rear squats down during acceleration.
  • Loose Steering: The steering wheel feels loose, wanders, or drifts while driving on straight roads.
  • Strange Noises: You hear clunking, knocking, or squeaking sounds coming from underneath the vehicle over uneven ground.

If you notice these symptoms while driving around Collierville, let our team check your suspension immediately. Addressing these concerns early protects your safety, saves your tires, and prevents more expensive repairs down the road.

Keep your vehicle stable on every road. Schedule your appointment online or call (901) 716-8146 for honest, expert service.

What To Expect During Service

Bringing your vehicle in for suspension work should not feel uncertain. At Christian Brothers Automotive Collierville, our transparent process keeps you informed and comfortable from start to finish. We begin by discussing your specific concerns, road conditions in Collierville, and any recent impacts like potholes to guide our ASE-certified technicians.

Our comprehensive suspension service follows these steps:

  • Detailed Evaluation: We visually inspect shocks, struts, springs, and bushings for leaks, damage, or uneven tire wear.
  • Road Test: Technicians drive the vehicle to experience the symptoms you described and pinpoint specific stability issues.
  • Clear Explanation: We show you worn parts or photos and explain our findings in plain, everyday language.
  • Honest Estimates: You receive a written estimate for shocks installation or struts installation before approving any work.
  • Quality Service: We use manufacturer-quality equipment and offer a complimentary shuttle to keep your day moving forward.

Before returning your vehicle, we perform final checks and a road test to ensure the suspension feels stable. Whether you need a simple adjustment or major repair, we focus on accuracy and convenience to restore your confidence on the road.

Shocks, Struts & Suspension Repairs

Understanding what each part of your suspension does can make repair decisions easier. The system is made up of several components that work together to keep your tires in consistent contact with the road, absorb bumps, and support safe steering and braking. When one part wears out, it can affect the way the entire vehicle behaves.

Shocks are designed to control the up and down movement of your wheels and body. During shocks service, our team typically replaces worn shock absorbers that are no longer damping movement correctly. This can make the car feel more stable, reduce bouncing, and improve overall ride quality on the streets around Collierville.

Struts combine a shock absorber with structural support for the suspension and sometimes the steering system. When we provide struts service, we carefully remove the old strut assemblies and install new ones that match the needs of your vehicle. Because struts affect alignment and vehicle height, precise struts installation is important for proper handling and even tire wear.

Some vehicles also require broader suspension repair to address components such as control arms, ball joints, and sway bar links. These parts help keep the wheels aligned correctly and reduce body roll in turns. If any of these are loose or worn, you might hear clunks over bumps or feel the vehicle shift unexpectedly. We evaluate the complete system and explain which specific pieces need attention so you are not paying for parts that still perform well.

For every shocks installation or other suspension work we perform, our goal is to help restore a confident, predictable driving experience. We use manufacturer-quality equipment, and our ASE-certified technicians follow careful procedures for each job. The suspension repair work we complete is backed by an industry-leading warranty, which gives you added peace of mind after you leave our Collierville shop.

Why Drivers Choose Our Team

Choosing a shop is about more than technical ability; it's about trust. At Christian Brothers Automotive Collierville, we are guided by the principle, “Love your neighbor as yourself.” We only recommend work we would choose for our own vehicles, ensuring you feel confident in every decision regarding your safety and budget.

Drivers return to our shop for these specific reasons:

  • Owner Accountability: Our on-site owners ensure you are treated like a neighbor, not just a number in a system.
  • Clear Education: We avoid jargon, using visual examples to explain shocks and struts clearly and honestly.
  • Comfortable Convenience: Enjoy a welcoming lobby or use our complimentary shuttle to manage work while we service your vehicle.
  • Strong Warranty: We back qualifying repairs with industry-leading coverage, giving you long-term peace of mind on the road.
  • Honest Advice: We prioritize safety, telling you exactly what needs immediate attention and what can wait for later.

Whether you need simple maintenance or complex suspension service, we strive to make auto care a positive experience. Our goal is to build a long-term relationship you can count on, keeping your vehicle safe for every drive around Collierville.

Ensure your family's safety with a quick check. Schedule your visit online or call (901) 716-8146 to fix loose steering and strange noises.

What to Expect With a Suspension Service

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1. Schedule Your Appointment

Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.

2. Diagnostics and Inspections

Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.

3. Digital Vehicle Inspection Report and Estimate

Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.

4. Review and Approval

A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.

5. Work Performed or Scheduled

Most work can be completed immediately, or scheduled based on parts and customer availability.

Call For a Quote
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Did You Know: It takes up to three football fields to safely brake in the rain?

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Frequently Asked Questions


How do I know if my shocks or struts are bad?

Common signs include excessive bouncing, nose-diving during braking, clunking over bumps, or a floating feeling at highway speeds. Uneven tire wear can also point to worn components. If you notice these symptoms, we can inspect the suspension and explain what we find in clear, simple terms.

Is it safe to keep driving with suspension problems?

It depends on the severity of the issue, but worn suspension parts can affect stopping distance, steering response, and tire grip. If your vehicle feels unstable or makes new noises, it is wise to have it checked soon. We can assess safety and discuss the urgency of any repairs.

What happens during a suspension inspection at your shop?

We start by listening to your concerns, then visually inspect shocks, struts, springs, and related components. When helpful, we may road test the vehicle to feel the symptoms. Afterward, we review our findings with you, show any worn parts we can, and provide a written estimate before any work begins.

How long does shocks or struts installation usually take?

Timeframes vary by vehicle and the parts involved, but many shocks or struts installations can be completed within the same day. If additional suspension parts or alignment are needed, it may take longer. We keep you updated and offer a complimentary shuttle to help you stay on schedule.

What kind of warranty do you offer on suspension repairs?

We back our suspension repairs with an industry-leading warranty, which reflects the confidence we have in our parts and workmanship. Specific terms depend on the service and components used. Our team will review the details with you so you know exactly how you are protected.

Schedule Suspension Service Today

If your vehicle does not feel as stable or comfortable as it once did, now is a good time to have the suspension checked. Addressing shocks, struts, or other suspension concerns early can help protect your safety, extend tire life, and restore confidence on every trip.

At Christian Brothers Automotive Collierville, we focus on clear explanations, honest recommendations, and high-quality work that is backed by a strong warranty. Our team is here to make the process straightforward, from inspection through repair, so you can get back to your routine around Collierville without unnecessary worry.

To schedule your visit or ask a question about your vehicle, please call our shop. We look forward to serving you and caring for your vehicle as if it was our own.

Restore your smooth ride and control. Schedule your suspension check online or call (901) 716-8146 to drive safely in Collierville.

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Your Local Christian Brothers Amenities

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FAQs

  • Q. "How do I know if my suspension needs service?"
    Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
  • Q. "What is the difference between shocks and struts?"
    While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
  • Q. "How often should I have my suspension system looked at?"
    We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
  • Q. "Do you offer a shuttle service?"
    Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
  • Q. "Do you offer a warranty?"
    As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
  • Q. "Can you provide service under my extended warranty?"
    Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.

Have more Questions?

Our friendly auto service experts have the answers.

Call your local Christian Brothers Automotive car shop today

Hear What Our Customers Had to Say About Us

  • "When you want into this automtive service center its an entirely different experience. There is not push to spend money, no feeling that they care more about your wallet then they do your business. They give good solid advice, but you stay in control. They"

    - Charlie Keffeler

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