What to Expect with an Oil & Filter Change
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
The World Record Of The Highest Vehicle Mileage Is 3,039,122 miles
What is the Importance of an Oil & Filter Change
Many people are guilty of putting off oil changes because they don’t seem like a big deal, but clean oil and oil filters are essential in maintaining a healthy engine. Oil lubricates the multitude of moving parts within your engine, allowing it to run smoothly. Over time, oil breaks down and becomes gummy or watery, and doesn’t work as well. If left unchanged, old oil can cause expensive and inconvenient engine problems.
At Christian Brothers Automotive, we know oil and filter changes like the back of our hand. We will refill your oil levels and replace your oil filter. At that time, we will also offer a complimentary courtesy inspection to review the health and safety of your vehicle, where our experienced auto technicians visually inspect the major and minor systems within your vehicle.
Frequently Asked Questions
How Long Will My Oil Change Take?
Most visits are completed in a relatively short time, although exact timing depends on your vehicle and current shop activity. We will let you know what to expect when you arrive and keep you updated. If your schedule is tight, our shuttle can help you stay on track.
How Often Should I Change My Oil Here?
The right interval depends on your vehicle, oil type, and driving habits. We review your owner’s manual guidelines and talk about how you drive in this area to suggest an appropriate schedule. Our team can also remind you of upcoming service when you visit.
Will You Try To Sell Me Extra Repairs?
Our approach is to share what we see and explain why something might need attention, then let you decide. If our technicians notice an issue, we describe it in clear language and answer questions before any additional work is done. There is no pressure to approve services you do not want.
What Kind of Oil Do You Use?
We use quality oils that meet or exceed manufacturer specifications for your vehicle. During your visit, we confirm the recommended type and viscosity for your engine and discuss any available options. Our goal is to match the oil to your driving needs instead of taking a one-size-fits-all approach.
Can I Wait at Your Shop or Get a Ride?
You are welcome to wait in our comfortable lobby while we complete your service, or you can request a complimentary shuttle if you need to be somewhere else. We review timing with you up front so you can choose the option that best fits your day.
Schedule Your Next Oil Service
Taking care of routine oil changes is one of the simplest ways to protect your engine and work to avoid unexpected breakdowns. When you bring your vehicle to our shop here in Collierville, you get qualified technicians, clear communication, and a friendly environment that makes maintenance feel more manageable.
Whether you are due for a quick visit or planning ahead for your next oil change Collierville appointment, we are ready to help you find a time that fits your schedule. Our team will walk you through what to expect and keep you informed from start to finish.
To book your oil service or ask a question, contact us online or call (901) 716-8146.
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FAQs
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Q. "What happens if I wait too long for an oil change?"Your oil helps lubricate and absorb heat within your engine. If you wait too long to get an oil change, your engine will eventually have severe and costly issues. Luckily oil changes are relatively inexpensive and have a quick service time. Click here to learn more about the consequences of not replacing your vehicle's oil.
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Q. "What type of oil should I get for my vehicle?"This depends on what vehicle you drive. Each type has its own benefits such as life expectancy or price. If you are unsure what type of oil is right for your car, we can help you determine the best option for you.
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Q. "How much oil does my vehicle require?"Most vehicles hold between 5 and 8 quarts, but it largely depends on the size of your engine.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"When you want into this automtive service center its an entirely different experience. There is not push to spend money, no feeling that they care more about your wallet then they do your business. They give good solid advice, but you stay in control. They"
- Charlie Keffeler