What to Expect With Engine Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
Frequently Asked Questions
How do I know if my engine is worth repairing?
We help you weigh repair versus replacement by looking at mileage, overall condition, maintenance history, and the cost of the recommended work. We explain these factors clearly so you can decide whether repairing the engine aligns with your plans and budget for the vehicle.
Is it safe to keep driving with engine problems?
In many cases, continuing to drive with engine issues can increase damage or create safety risks. The safest approach is to call us, describe the symptoms, and let our team advise whether it is reasonable to drive in or better to arrange a tow based on what you share.
How long will major engine repairs usually take?
Time frames depend on the specific repair, parts availability, and your vehicle’s design. After diagnostics, we provide a realistic estimate of how long your car may be in the shop. For longer repairs, our complimentary shuttle service can often help you manage your schedule while we work.
What kind of warranty do you offer on engine work?
We offer an industry-leading warranty on qualifying engine repairs, which we review with you before you approve the work. This warranty reflects our confidence in our technicians and parts. It also gives you added peace of mind when making decisions about larger repairs.
Will you explain engine repairs in terms I can understand?
Yes. A core part of our approach is explaining engine problems and repair options in everyday language. We walk through findings, show you what we can, and answer questions without technical jargon. Our goal is for you to feel informed and comfortable with every decision.
If you are facing engine trouble or have questions about timing belts, head gaskets, or larger repairs, our team is ready to help you sort through your options and move forward with confidence.
Call (931) 271-1646 or contact us online to schedule your engine inspection today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my engine misfiring?"An issue with your ignition system, fuel system, or another mechanical error can cause your engine to misfire. If your engine is misfiring, it is best to have your vehicle looked at immediately. Click here to learn more about engine misfires and their causes.
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Q. "Why is my engine overheating?"The 3 most common reasons your engine is overheating are you have a cooling system leak, a malfunctioning radiator, or a loose/broken belt.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.