What to Expect During Your European Vehicle Service Visit
From scheduling through repair authorization, you can review documented findings on your phone and decide how you’d like to proceed.
Your service visit includes:
- Scheduling: Arrange your appointment online or by phone.
- Digital inspection: We inspect your vehicle and send photos and videos of our findings directly to your phone.
- Advisor review: A service advisor explains our recommendations, answers your questions, and lets you approve work through the digital inspection. Most repairs can be completed during the same visit or scheduled based on parts and your availability.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Convenient Transportation, Comfortable Waiting, & Nationwide Repair Coverage
Our complimentary shuttle can take you to work, home, or Olde Town Arvada while we service your vehicle. If you prefer to stay, you can relax in our comfortable lounge with free WiFi and refreshments.
Coverage options include:
- Nice difference warranty: Our 3-year/36,000-mile warranty applies to all work we perform and is honored at Christian Brothers Automotive locations nationwide.
- Extended warranty coordination: We work with all major extended warranty providers and can confirm available coverage before scheduled repairs.
European Vehicle Tools, Training, & Brand Coverage
Christian Brothers Automotive has served drivers nationwide since 1982. In the J.D. Power 2025 Aftermarket Survey Index Study, Christian Brothers Automotive ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers for the sixth consecutive time.
Every Christian Brothers Automotive location has the tools, training, and diagnostic systems required to service European vehicles. At our Arvada shop, we pair those capabilities with personal accountability and a plain-language review of all recommended work.
Vehicle coverage includes:
- German brands: BMW, Mercedes-Benz, Audi, Volkswagen, MINI, and Porsche.
- Ultra-luxury and exotic vehicles: Owners of Ferrari, Lamborghini, Bentley, or McLaren vehicles should contact us before scheduling. These vehicles may require dedicated tools or exceed standard liability coverage.
Why European Vehicles Need Make-Specific Care
European vehicles often use proprietary systems and engineering approaches that differ from those found in domestic and Asian vehicles. Requirements also vary among German, British, Italian, and Swedish makes, making access to the correct diagnostic systems, service information, and equipment essential.
Follow Factory Service Intervals
Following the manufacturer’s service intervals and using appropriate parts can help preserve factory or extended warranty coverage. The correct schedule depends on your vehicle’s make, age, mileage, driving conditions, and warranty terms.
Stay Ahead With Preventive Maintenance
Regular maintenance can reduce the risk of costlier repairs caused by delayed service. We explain current findings in plain language so you know what needs attention now and what you can plan for later.
Schedule Service With Clear, Upfront Pricing
Schedule your visit online or contact us by phone. We’ll document our findings, review our recommendations with you, and explain the cost before any approved work begins.
Call (970) 780-4015 to schedule your European vehicle service today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"During the past six months I have been to CB several times, twice for major work (brakes and rotors, replace radiator). In every case this shop has provided outstanding service. It starts with access - a live human being picks up the phone, sometimes it's "
- Marc Mishkin