What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Signs Your Suspension System Needs Attention
It's critical to recognize the warning signs that indicate your vehicle needs shocks service. Addressing these signs promptly can prevent further damage and ensure your vehicle remains in optimal condition.
Look out for:
- Unusual Vehicle Bounce: If your car continues to bounce excessively after hitting a bump, this could signal worn-out shock absorbers.
- Uneven Tire Wear: Noticeable wear patterns on your tires can indicate that the shocks are not adequately distributing the vehicle's weight.
- Steering Difficulties: Difficulty steering or handling, especially in windy conditions, might suggest a problem with your shocks.
- Rear Squatting: If your vehicle squats during acceleration or dips during braking, it could be a sign of shock absorber issues.
Moreover, listen for any unusual sounds that might indicate shock problems, such as clunking noises coming from the suspension area. This could mean the shocks or the associated mounts and bushings are worn or damaged. Ignoring these auditory cues could lead to more significant mechanical failures over time. Additionally, a prolonged stopping distance can signal that your shocks aren't absorbing energy effectively, which can compromise your vehicle's stopping capabilities in emergencies.
Why Choose Us?
At Christian Brothers Automotive Westfield, we pride ourselves on delivering a high-quality, customer-focused experience. Our strategic location in Westfield conveniently serves diverse communities, making us a trusted choice for comprehensive vehicle maintenance.
Here's what sets us apart:
- Experienced Technicians: Our team of skilled professionals uses the latest technology to diagnose and repair shock-related issues efficiently.
- Customer-First Approach: We listen to your concerns and tailor our services to meet your specific needs, ensuring satisfaction with every service.
- Convenient Location: Strategically situated to offer easy access and ample parking for all our clients.
At Christian Brothers Automotive Westfield, we emphasize transparency and communication, keeping you informed at every step of the service process. Our technicians not only focus on immediate repairs but also provide insights into future maintenance needs based on your driving patterns and the vehicle's condition. We aim to build a long-term relationship with our community through honest service and reliable vehicle care solutions.
For professional suspension inspection system inspections and repairs, contact us at (317) 653-6442 or online today!
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.