We frequently speak with customers who are operating under misconceptions about their vehicle or our car repair shop.
Today, our Tampa car shop is ready to set the record straight. Here are three auto repair myths, busted by our Florida automotive experts.
1. Every automotive shop wants to rip off customers
Mechanics use their thorough understanding of the vehicle’s complex operation to confuse or take advantage of customers. Mechanics manipulate data and exaggerate symptoms as part of their desire to rip customers off.
In the automotive repair industry, success is built on relationships. The large majority of auto repair businesses are full of good, honest and hardworking individuals. In fact, most Tampa car shops understand that even the impression of taking advantage of a customer damages their reputation and harms them in the long run.
At Christian Brothers Automotive Westchase especially, we are problem-solvers only looking to help out our customers. We are a faith-based company operating by the Golden Rule. Our mission statement is simple: We seek to glorify God by providing ethical and excellent automotive repair service for our customers.
2. Only the dealership can perform certain car repairs
Car dealerships have a better understanding of each particular vehicle. Foreign and luxury cars need to be serviced by the dealership alone. The dealership also offers discounts other shops can’t (or won’t).
Our Tampa car shop has the tools and equipment necessary to run diagnostic tests and perform repairs on all makes and models. This includes BMW, Lexus, Volkswagen, and Mercedes. Our professional, ASE-certified technicians have decades of combined experience repairing European and other foreign vehicles, and we can often perform the same services at a lower cost than the dealerships charge.
Our car shop regularly offers coupons and discounts to customers, as well as a free courtesy inspection with almost every service. We have an industry-leading, 2-year/24,000-mile Nice Difference Warranty, which is applied based on whichever lasts the longest. We intend to give you the best benefit possible.
3. Only the dealerships employ the best auto mechanics
The best mechanics work for dealerships because they offer better tools and better customer service than an independent auto repair shop. When you bring your car into a dealership, you pay more to receive the best service possible.
Automotive repair technicians, just like any professionals in any other industry, range in skill and experience. Our technicians are ASE-certified and go above and beyond to provide exceptional customer service every time.The dealerships do not have exclusive rights to the “best of the best” automotive experts.
When you come into Christian Brothers Automotive Westchase for car service, we first ask questions to determine your specific needs and circumstances. We then perform several diagnostic tests to find out all potential repairs and replacements. Our employees always provide written estimates free of charge and explain our suggestions in clear detail.
Trust the Nice Difference at our shop in Tampa
With a complimentary shuttle service, comfortable lounge area (including free Wi-Fi) and the friendliest staff in town, you’ll be sure to see the Nice Difference every time you come into our Tampa shop!
Don’t fall victim to the rumors and misconceptions. Trust our myth-busting experts to tell you the truth about your vehicle. To schedule an inspection or car repair today, call Christian Brothers Automotive Westchase in Tampa, Florida. Notice the nice difference!