What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
A Transparent Approach to Brake Repair
We are committed to changing the way you think about auto repair. At Christian Brothers Automotive West Road, we operate with complete transparency and integrity. When you bring your car in for a brake service, our process begins with a thorough diagnostic inspection. Following the inspection, we provide you with a detailed, easy-to-understand summary of our findings. This includes a clear breakdown of all necessary parts and labor costs, so you know exactly what to expect. We will never perform any work on your vehicle without your explicit consent, ensuring you are always in control of the repair process.
During our comprehensive brake inspection, our technicians meticulously examine every part of your braking system to ensure its integrity and performance. Our detailed assessment includes:
- Brake Pad and Shoe Thickness: We measure the thickness of your brake pads and shoes to determine their remaining life and check for even wear.
- Rotor and Drum Condition: We inspect the surfaces of your rotors and drums for signs of uneven wear, warping, or scoring, which can affect braking efficiency and cause vibrations.
- Brake Fluid: We test the quality and level of your brake fluid. Old or contaminated fluid can reduce braking effectiveness and lead to damage to your system.
- Hydraulic System: We inspect the calipers, wheel cylinders, and hydraulic lines for any leaks, rust, or improper function.
- Brake Hardware: We examine the clips, pins, and springs that secure your brake components, as these can wear out over time and compromise your brakes.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"
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Q. "How long will my brake pads last?"
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Q. "When do I need to change my brake fluid?"
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Q. "Do you offer a warranty?"
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Q. "What is a Digital Vehicle Inspection?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"i PULLED OUT OF MY DRIVEWAY, TURNED ON MY LIGHTS, AND IT WAS STILL DIM. ONE OF MY HEADLIGHTS WAS OUT. IT WAS DARK SO I DROVE WITH MY BRIGHTS ON TILL I GOT TO CHRISTIAN BROTHERS. NICK TOOK MY KEYS AND SAID HE WOULD SEE WHAT HE COULD DO. THE NEXT THING I KNO"
- Susie