What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Signs Your Brakes May Need Attention
Recognizing the early signs of brake issues can prevent costly repairs and ensure your safety.
Watch for these common indicators:
- Squeaking or Squealing Noises: This usually indicates that your brake pads are worn and need replacement.
- Grinding Sounds: Grinding noises may suggest that your brake pads are fully worn, causing metal-on-metal contact.
- Vibrating or Pulsating Pedal: If you feel vibrations or pulsation in the brake pedal, it could signal warped rotors or other underlying issues.
- Increased Stopping Distances: Longer stopping distances may point to inefficiencies in your brake system or issues with brake fluid.
- Brake Warning Light: An illuminated brake warning light requires immediate attention to avoid safety risks.
Understanding these signs is crucial for timely intervention. Neglecting them not only risks your safety but can also lead to more extensive damage, necessitating more costly repairs. Regular maintenance checks can help avoid these issues by identifying minor problems before they escalate.
Our Proven Process
By choosing us, you are also opting for transparency and quality assurance. We educate our customers about their vehicle's condition and our recommended interventions, giving you full control over the services you choose to undertake. We employ ASE-certified technicians who use the latest technology to accurately diagnose any brake-related issues and offer solutions that meet manufacturer standards.
What to expect from our brake services:
- Schedule Your Appointment: Conveniently book your brake service online or by phone. Feel free to share any concerns or symptoms you've noticed, so we can address them with precision.
- Detailed Inspections and Diagnostics: Upon arrival, our skilled technicians will perform a thorough inspection and diagnostic assessment of your braking system, utilizing advanced tools and technology to ensure accuracy.
- Comprehensive Digital Vehicle Inspection Report: We provide a detailed Digital Vehicle Inspection (DVI) report with visual evidence such as photos and videos. This helps maintain transparency, giving you a clear view of your vehicle's condition.
- Approval and Recommendations: Our service advisors will walk you through the findings, allowing you to review and approve any recommended repairs or maintenance. Your satisfaction and safety are our top priorities.
- Efficient Service Completion: Most brake services are completed within a single visit. Should additional parts be required, we'll coordinate a convenient time to complete the necessary repairs.
Comprehensive Brake Inspections
Our comprehensive brake inspection process is designed to identify any issues with your braking system and provide you with a detailed assessment.
Here's what you can expect during a brake inspection at Christian Brothers Automotive West Chicago:
- Visual Inspection: We start by visually inspecting the brake pads, rotors, and calipers for signs of wear or damage.
- Brake Fluid Check: We assess the condition and level of your brake fluid, recommending a change if necessary.
- Test Drive: Our technicians will take your vehicle for a test drive to evaluate braking performance and identify any unusual noises or vibrations.
- Comprehensive Report: After the inspection, we provide you with a detailed report of our findings and recommendations for any necessary repairs or maintenance.
Conducting thorough inspections allows us to catch potential problems early, ensuring optimal braking performance. It's more than just checking parts; it's about ensuring each component works harmoniously within the system to deliver consistent and reliable braking every time you drive.
For professional brake checks, repair, maintenance, and replacement services in West Chicago, contact us at (630) 491-8321 or online today!
FAQs
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Q. "Why is my ABS light on?"
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Q. "How long will my brake pads last?"
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Q. "When do I need to change my brake fluid?"
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Q. "Do you offer a warranty?"
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Q. "What is a Digital Vehicle Inspection?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.