Many Texas auto repair shops don’t offer a great customer experience. The mechanics may not be helpful, the wait may be too long, and the waiting room may be dirty or uncomfortable. You won’t find that at Christian Brothers Automotive Waxahachie! Our team of courteous technicians aims to change the stereotype. To help, our technicians have three tips that will improve your Waxahachie auto shop experience.
1. Find a Regular Auto Repair Shop
It is possible to build a strong relationship with your Waxahachie mechanic! Simply find a local auto repair shop that fits your needs, and become a loyal customer. Whenever you have a problem or maintenance need, it’s much more appealing to visit your friends than it is to run an errand. Being a repeat customer gives the staff a chance to learn your name and the details about your individual vehicle.
2. Communication is Everything
Clear communication is key when it comes to car issues. If your Lexus or Honda is making a “weird sound,” the automotive technician may not know where to start. However, giving a clear description of the knocking, bucking, or misfiring will give the technician an idea of where to begin. Give details on any leaks, smells or specific sounds to help your diagnostic run more effectively.
3. Ask Plenty of Questions
If you’re ever curious about a specific service, don’t hesitate to ask! A good auto repair shop will happily answer your question as clearly as possible. You should always feel comfortable asking how long the wait will be or when you should expect your car to be ready. It’s also your right to request a breakdown of any charges and an explanation of why each repair is necessary.
As a customer and a driver, you should always feel confident in the service you receive from your Waxahachie auto shop of choice. Call Christian Brothers Automotive Waxahachie today if you have any questions or need to schedule an appointment. Experience the nice difference!