1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Will You Explain What My Car Needs?
We review our findings in clear, everyday language: no jargon. Our team distinguishes what affects safety, what protects long-term reliability, and what’s optional. You can ask questions at any point, and no work begins until you understand and approve the plan.
Do I Need an Appointment for Auto Repair?
We recommend scheduling so we can plan time for your vehicle and keep your wait short. Same-day visits may be possible depending on shop volume. A quick call is the fastest way to find out what works.
How Do Your Prices & Estimates Work?
After inspecting your vehicle, we prepare a line-by-line estimate so you know exactly what you’re authorizing and why. You choose what to approve. We don’t add repairs without calling you first to discuss them.
What Kind of Warranty Do You Offer?
We offer an industry-leading warranty on qualifying parts and labor. Before you approve any service, our team can walk you through the specific terms for your vehicle and repair so there are no surprises after you leave the shop.
Can You Help Me Get Around Without My Car?
Yes. We provide complimentary shuttle service for many appointments so you can continue your day while your vehicle is with us. When you schedule, mention your transportation needs, and we can confirm available options based on your visit and timing.
What Makes & Models Do You Service?
Our car mechanics have serviced a wide range of makes and models, including vehicles from major domestic and foreign manufacturers. With over 40 years of providing car repair and maintenance, Christian Brothers Automotive Valley Ranch has seen the vehicles Coppell drivers rely on every day, and our ASE-certified technicians continue training on current automotive technologies as vehicles evolve.
Schedule Your Auto Repair Visit
When your vehicle isn’t running the way it should, you deserve a car mechanic who listens, explains, and provides quality work. At Christian Brothers Automotive Valley Ranch, we combine clear communication, ASE-certified technicians, manufacturer-quality equipment, and a strong warranty so you can feel confident about the work being done.
Whether you have a specific problem or it’s simply time for routine service, our team can walk you through the process from start to finish and work to fit everything into your schedule.
Call (972) 346-1109 or contact us online to schedule your visit today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.