What to Expect With a Fuel System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What are the signs that my fuel pump is failing?
Common signs include hard starting, sputtering at higher speeds, loss of power on hills, or sudden stalling. Some drivers also notice a whining sound from the fuel tank area. Because other issues can feel similar, we perform tests to confirm the cause before recommending a repair.
Do you charge to diagnose fuel injector problems?
We typically charge a diagnostic fee to properly test fuel injectors and related systems. This covers the time and equipment needed to pinpoint the issue instead of guessing. Before we begin, we explain what the evaluation includes and discuss costs so there are no surprises.
How long does a fuel pump replacement usually take?
Many fuel pump replacements can be completed within a day, although timing can depend on your vehicle and parts availability. When you schedule, we provide our best estimate of how long your car will be in the shop and offer a shuttle service, when available, to reduce disruption to your day.
Will you explain my options before any repair?
Yes, we always review our findings and your options before starting repairs. Our technicians explain what we found in plain language, answer your questions, and provide a written estimate. You decide how to proceed, and we move forward only after you approve the work.
What warranty do you offer on fuel system repairs?
We back our fuel system repairs with a warranty on parts and labor. The specific terms depend on the repair and components involved, and we review those details with you before work begins. Our goal is to give you peace of mind long after you leave our shop.
Get an honest explanation and a written plan.
Contact us online for fuel system repairs or call (281) 915-4304 for service you can trust.
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FAQs
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Q. "Why is my engine making bucking sounds when I drive?"The fuel system is a good place to investigate first whenever your engine starts to give you problems. The two most common issues we see are clogged fuel filters and damaged fuel pumps. Both of these will harm your engine if not taken care of promptly.
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Q. "What are fuel filters?"Fuel injectors are easily clogged due to their small openings. They are susceptible to the dirt particles that your car drives through on the road. It’s important that the fuel remains clean and free of dirt so that it can be easily sent to the engine. The fuel filters ensure the fuel is protected from dirt. Typically, filters are made from a paper material that is thrown away and replaced when it becomes too dirty or worn out. Sometimes, cars will have filters that use a mesh material. These can be washed and then put back in the vehicle.
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Q. "How do fuel filters affect the fuel pump?"Clogged fuel filters make it hard for the fuel pump to deliver gas to the engine. If the filter is blocked with dirt, the pump has to work a lot harder to pump the fuel. This will cause it to wear out and unable to perform over time.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.