What to Expect With a Battery Replacement
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: The older a car battery is, the more susceptible it is to extreme temperature changes.
Frequently Asked Questions
How do I know if I really need a new battery?
You know you may need a new battery when testing shows it can no longer hold an adequate charge. We perform a full battery and charging system test, then explain the numbers in simple terms so you can see why we recommend replacement or why another component may be at fault.
How long will a battery replacement take at your shop?
Battery testing and replacement usually fit into a relatively short visit, although exact timing depends on your vehicle and what we find during testing. We let you know what to expect up front, keep you updated, and offer waiting room or shuttle options so your day is disrupted as little as possible.
Will you check my alternator and starter, too?
Yes, we check the full starting and charging system, not just the battery. Our technicians test the alternator output and starter performance so we can try to pinpoint the true cause of your no-start or slow crank concern. This approach helps reduce the chance of replacing a battery when another component is actually responsible.
What kind of warranty do you offer on new batteries?
We provide an industry-leading warranty on both the battery and our installation work. Specific terms vary by battery option, and we review those details with you before you approve service. Our goal is for you to leave knowing exactly how you are covered and who to contact with questions.
Can I wait at the shop while my battery is replaced?
Yes, you are welcome to wait in our comfortable lobby while we test and replace your battery. If you prefer not to wait on-site, we can often arrange a complimentary shuttle to nearby locations in Simpsonville, SC. We work to match our service to what fits your day best.
Schedule Your Battery Service Today
If your vehicle is slow to start or will not start at all, you do not have to guess whether the battery is to blame. Our team at Christian Brothers Automotive Simpsonville is ready to provide clear testing, honest recommendations, and professional installation so you can get back to driving with confidence.
We combine ASE-certified technicians, quality batteries, a strong warranty, and a neighborly atmosphere at our Simpsonville location. Whether you need diagnostic help or already know it is time for a new battery, we make it simple to get a trustworthy car battery installation Simpsonville drivers can depend on.
To schedule your appointment or ask a question, contact us online or call (864) 661-6303.
Your Local Christian Brothers Amenities
FAQs
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Q. "How long can a car sit before the battery dies?"The battery in your car can die within as little as two weeks when unused. While our cars are more technologically advanced than ever, this comes at a cost. Due to the various gadgets and computer technology manufacturers include in our vehicles, the newest models coming off the line are always on, continually monitoring the car’s systems around the clock.
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Q. "Does the temperature affect my vehicle's battery?"Hot and cold temperatures can ruin your battery, especially if it’s already weak. Most customers in warm, southern climates don’t realize that hot weather drains their batteries. On the other hand, cold temperatures slow down chemical reactions, which means that your car battery will become sluggish and appear to be far lower than it actually is. Most modern batteries are designed to deliver an abundance of power at what is considered a “cold crank” temperature, but older batteries or batteries which are further into their lifespan may even fail to start your car on a particularly frigid and frosty morning.
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Q. "Why do car batteries fail?"The answer to this popular question includes many different reasons, ranging from age, corrosion, alternator problems, extreme weather conditions, or the classic case of headlights being left on. We explain why these common problems affect your vehicle’s battery on our auto repair blog.
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Q. "Do you look at all makes and models?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "How do I jump start my car?"You will need a pair of jumper cables and either a portable jump starter or another vehicle's battery. Check out this guide for step-by-step directions to jump-start your car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.