What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Understanding Your Check Engine Light
When your check engine light comes on, it's easy to feel anxious. This small, yet important, warning signal can indicate a multitude of potential problems, from a loose gas cap to a more serious engine issue. Trying to guess the cause without the right equipment is nearly impossible. At Christian Brothers Automotive Shiloh, we have the advanced diagnostic tools to "speak" your vehicle's language. We'll connect our equipment to your car's onboard computer to retrieve the specific trouble codes. These codes help us identify the root cause of the warning light, saving you time and preventing unnecessary repairs. Don't let the check engine light cause you stress; bring your vehicle to us in O'Fallon for a thorough and accurate diagnosis.
A Higher Standard of Care and Service
At Christian Brothers Automotive Shiloh, we are dedicated to providing the highest quality of service and repairs. We believe in doing the job right the first time, using only durable, high-quality parts and relying on the expertise of our seasoned technicians. Our comprehensive approach covers all aspects of your vehicle's needs, from routine maintenance to major repairs, and we stand behind our work with our Nice Difference® Warranty.
Our technicians are not just mechanics; they are problem-solvers who take the time to explain the issues and the repair process in clear, easy-to-understand terms. We strive to build lasting relationships with our customers in the O'Fallon community based on trust, integrity, and exceptional service. When you visit our shop, you'll experience firsthand our commitment to your safety and satisfaction.
Fix your check engine light. Our expert technicians offer fast, accurate car computer diagnostics in O'Fallon, MO. Book a service online or call (618) 437-7132.
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.