1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
What Does a Car Diagnostic Check Actually Test?
A diagnostic check connects specialized equipment to your vehicle’s onboard computer to read fault codes. It tests systems including the engine, transmission, exhaust, and brakes. Our technicians also perform a visual inspection and a road test to verify the electronic findings, so we pinpoint the actual mechanical or electrical root cause rather than guessing from a code alone.
Can I Just Go to a Parts Store for a Free Code Read?
A parts store can give you a code, but not a full car diagnostic service. A code is only a starting point: it tells you which circuit is failing, not why. Our professional car computer diagnostics in O’Fallon involve testing the actual parts and wiring to make sure we don’t replace components that are still functioning correctly.
How Long Does a Car Diagnostic Test Take?
Most initial car diagnostic appointments in O’Fallon complete within one to two hours. Complex electrical issues or intermittent problems may require more testing. We keep you updated throughout and give you a clear timeframe once we see how the vehicle responds to our initial testing.
Will a Car Diagnostic Fix My Check Engine Light?
A diagnostic test identifies the problem; it doesn’t fix it. Once we complete the car diagnostic check, we can explain the repairs that may be needed to address the check engine light. Clearing the code without fixing the underlying problem will only cause the light to return and can risk more engine damage over time.
Is It Safe to Drive with a Warning Light On?
A steady warning light means you should schedule a diagnostic appointment soon to help prevent further damage. A flashing warning light is more urgent: pull over and seek help immediately, as it indicates a severe problem that risks breakdown or worse. Either way, we can help you determine the safest path forward.
See what our technicians see with a Digital Vehicle Inspection (DVI) report.
Schedule your diagnostic check online or call (618) 437-7132 for an honest assessment.
FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.