Our Full Service Diagnostic Testing Process
A thorough diagnostic process considers the warning, your vehicle’s recent behavior, and the conditions present when the light appeared. A diagnostic trouble code directs technicians toward an area that requires investigation, but it doesn’t always identify the failed part.
Our diagnostic service follows a clear path:
- Gather the details: Relevant symptoms and vehicle history provide context for the warning and stored codes.
- Test the related systems: Our technicians use diagnostic equipment and component testing to find the cause rather than relying on a code alone.
- Explain the findings: We review the results, recommended work, and estimate so you can make an informed repair decision.
- Complete approved repairs: We proceed with your approval or schedule the recommended work for a later time.
Repairs we perform are covered by the Christian Brothers Automotive 3-year/36,000-mile warranty, giving you added confidence in the approved work.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Understand the Findings Before You Approve a Repair
We connect the symptoms you noticed with the stored codes, inspection findings, and component test results. Then we explain the likely cause and proposed repair in practical terms, giving you the information needed to review the estimate and decide how to proceed.
Our Rockrimmon shop also offers no-obligation courtesy inspections. If you wait during your visit, free Wi-Fi and complimentary beverages are available in our welcoming service environment.
What to Notice Before Your Diagnostic Appointment
Changes in vehicle drivability and the conditions present when the warning appeared can help our technicians determine where to begin testing.
Make a note of symptoms such as:
- Rough idling, shaking, or hesitation
- Reduced power during acceleration
- Unexpected changes in fuel economy
- Stalling or difficulty starting
- New noises, smoke, or unusual odors
Try to recall whether the warning appeared while starting, idling, accelerating, or driving under another noticeable condition. Tell our team whether the light remained steady, flashed, or appeared intermittently.
Steady vs. Flashing Warning Lights
A steady warning commonly indicates a fault that should be checked soon, even when the vehicle seems to drive normally. A flashing check engine light may indicate a more serious engine misfire or emissions-related concern. Limit driving and seek prompt professional guidance. If severe symptoms accompany the warning, pull over where it’s safe.
Why a Code Isn’t a Complete Diagnosis
Stored codes may lead technicians to examine ignition and fuel systems, airflow and emissions controls, or sensors and engine-control systems. The correct repair depends on the code’s context, the vehicle’s condition, inspection findings, and additional test results. Replacing a part based only on a code can miss the underlying cause.
Get a Clear Next Step for Your Vehicle
Our ASE-certified technicians use manufacturer-quality equipment to move beyond a basic code reading, explain the tested findings in plain language, and provide an estimate before approved repairs begin. Our complimentary shuttle service can reduce disruption to your day while your vehicle is with us.
Schedule Appointment with Christian Brothers Automotive Rockrimmon by calling (719) 416-4141.
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FAQs
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Q. "What is the difference between a steadily lit and a flashing check engine light?"A steadily lit light means that a sensor is sending a signal to your vehicle's computer that something is wrong or it could simply mean that the sensor is out. If your check engine light is flashing, however, that means there is a serious issue and you should stop driving immediately.
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Q. "Why is my check engine light on but nothing seems to be wrong with my vehicle?"If nothing within your vehicle stands out, then it is possible that it is just a minor issue such as a loose gas cap or a bad O2 sensor. It is still recommended to see a mechanic if the light doesn't disappear to check for any larger issues.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Is it safe to drive your car when the check engine light is on?"It depends. If you are experiencing other noticeable issues with your vehicle, it may be best to pull over. Otherwise, it is typically okay to drive to your local auto shop. You will want to get this checked sooner rather than later to avoid being stranded with a broken-down car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Had some brake work done; received great service. A couple of days later i happened to get a flat tire across the street from them (i live near by)… they don’t provide tire service, but they put my spare on for me free of charge… ?? Tha"
- Liz Dilley