1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Do I Know If My Brakes Are Still Safe?
The most reliable way to know is through a professional inspection. If you’re noticing noises, vibration, a soft pedal, or a warning light, we recommend having our technicians check your braking system. We explain what we find and whether it’s safe to keep driving or something that should be addressed soon.
Can You Tell Me the Cost Before Doing Any Brake Work?
Yes. After our inspection, we explain what we recommend and why, then review pricing for all available options. You can ask questions, consider your choices, and approve the plan that works for you before any work begins.
How Long Does Brake Repair Usually Take?
Many brake repairs can be completed the same day, though timing depends on what we find and parts availability. We discuss expected timing before work starts. If you need to be somewhere, our complimentary shuttle service can often keep you on schedule.
What Kind of Parts Do You Use?
We use manufacturer-quality parts that meet high standards for safety and performance. During your visit, we can explain which parts we recommend for your vehicle and why. All covered repairs are backed by our 3-year/36,000-mile Nice Difference Warranty, honored at any Christian Brothers Automotive location nationwide.
Will You Show Me What’s Wrong With My Brakes?
Yes. After inspecting your vehicle, we send a Digital Vehicle Inspection report with photos and videos directly to your phone so you can see exactly what our technicians found. When it’s practical and safe, we also walk through worn parts, measurements, and wear patterns in person before any repairs are approved.
Schedule Your Brake Visit Today
If you’ve noticed changes in how your vehicle stops, now is a good time to have your braking system checked. A visit with our team gives you clear answers, helps you understand your options, and supports safe driving in and around Albuquerque.
We make the process as convenient as possible with a welcoming lobby, complimentary shuttle options, and timely communication throughout your visit. Our ASE-certified technicians, honest recommendations, and 3-year/36,000-mile Nice Difference Warranty are here to give you confidence from the moment you drop off your keys.
Call (505) 392-2864 or contact us online to schedule your brake service in Rio Rancho.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Great customer service and honesty. . employees were very kind. Great atmosphere."
- Jaime Irizarry