What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How long does a wheel alignment usually take?
A typical wheel alignment appointment often takes about one to two hours. The exact time can vary depending on your vehicle, how far settings are out of range, and whether we find related steering or suspension concerns. Our team keeps you updated so you can plan your day comfortably.
How often should I get my alignment checked?
Many drivers benefit from an alignment check about once a year, or whenever they notice symptoms like pulling or uneven tire wear. Significant curb or pothole impacts are also good times to have it reviewed. We can help you decide on an interval based on your driving habits and vehicle.
Do I need an alignment after hitting a pothole?
A hard hit on a pothole or road hazard can affect alignment, wheels, or tires. If you notice new pulling, vibration, or visible tire damage afterward, scheduling an inspection is a good idea. Our technicians can check for alignment changes and related issues, then explain what we find.
What makes your alignment service different?
Our ASE-certified technicians use manufacturer-quality equipment and follow specifications for your exact vehicle. We take time to review results with you, answer questions in clear language, and only move forward with work you approve. Qualifying repairs are backed by an industry-leading warranty for added peace of mind.
Can you check my suspension and tires, too?
Yes, during an alignment visit, we visually inspect your tires, steering, and accessible suspension components. If we see concerns that may affect handling or tire life, we explain them and discuss options. Our goal is to help you care for the whole system that keeps your vehicle riding smoothly.
Schedule Alignment Service With Our Team
If your vehicle is pulling, your tires are wearing unevenly, or driving simply does not feel as stable as it used to, we are ready to help. Our team provides careful alignment service, clear explanations, and a welcoming environment so you can feel confident about the condition of your car.
Whether you prefer to wait in our comfortable lobby or use our complimentary shuttle, we work to make your visit convenient. From the first conversation through review of your alignment results, we focus on treating you like a neighbor and keeping your safety in mind.
Call (505) 392-2864 or contact us online to schedule your alignment appointment today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Great customer service and honesty. . employees were very kind. Great atmosphere."
- Jaime Irizarry