What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
How do I know if my suspension needs repair?
Look for signs like uneven tire wear, excessive bouncing after bumps, clunking noises, or a rough ride. Changes in handling or pulling to one side signal that you should schedule a professional suspension inspection.
What causes suspension problems?
Driving on rough or waterlogged roads, regular trips through construction spots, and exposure to high humidity can wear down suspension components here faster than in drier regions. Timely maintenance helps you avoid serious issues.
How long does a typical suspension repair take?
Many repairs are completed the same day, depending on the complexity and availability of required parts. Our team provides a clear estimate of timing before work begins.
Do you use original equipment or quality replacement parts?
We use manufacturer-quality replacement parts to ensure every repair supports your car’s performance, safety, and longevity.
Will repairing my suspension make my car drive better?
Yes, replacing worn or damaged suspension parts restores comfort, improves handling, and helps prevent uneven tire wear—bringing back the stability and smooth ride you expect.
Get Comfort & Confidence Back—Contact Us Today
Choosing Christian Brothers Automotive Port Charlotte means a better suspension repair experience. We provide honest inspections, clear answers, and transparent pricing. Our industry-leading warranty gives you total confidence in your vehicle's safety and comfort.
If your car feels unsteady or rough, don't wait. Get a clear, honest inspection from our Port Charlotte team.
Call (941) 239-4506 or book your suspension repair online today.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.