What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if my suspension needs repair?
Common signs include a rough or bouncy ride, uneven tire wear, difficulty steering, or clunking noises when driving over bumps. Regular inspections catch problems early, so reach out if you notice changes.
How long do suspension repairs usually take?
Most suspension repairs are completed the same day, depending on part availability and the extent of wear. We communicate estimated timelines after inspection and work to get you back on the road quickly.
Do you use manufacturer parts?
We use manufacturer-quality parts to ensure reliability and long-term performance. This helps maintain your vehicle’s safety and value.
Is suspension repair covered by a warranty?
Yes, we include an industry-leading warranty on qualifying repairs so you drive with added confidence. Our team can explain coverage details during your visit.
Can you help if I need transportation during repairs?
Our complimentary shuttle service helps you manage your day with minimal disruption. Let us know your needs when you arrive, and we’ll make arrangements.
Contact Us for Suspension Repair in Loveland
Your comfort and safety matter to us. If your vehicle shows signs of suspension problems, reach out to Christian Brothers Automotive Loveland for clear answers, reliable service, and guidance from a team that puts your needs first. Schedule an inspection and enjoy the difference that comes from working with people who value transparency, personal attention, and consistent care throughout the process.
We know automotive service can feel stressful, so we focus on making your experience as easy as possible. Every question is welcome, and we tailor advice to fit your vehicle, driving habits, and needs. Whether you rely on your car daily in Loveland or only drive on weekends, our solutions help you stay safe and comfortable on the road.
Call (513) 845-3341 or schedule your visit online.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.