Our AC Service Process
We begin by listening to your concerns, then perform the testing your vehicle requires. Before any repair is approved, we explain the findings, recommended work, and expected cost.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Convenient AC Service in Liberty Lake
We know that leaving your car at a shop can disrupt your day. Our Liberty Lake location offers transportation and waiting options to make the experience more convenient.
Our owner-operators are on site, giving you access to the people accountable for your vehicle. If you prefer not to wait, our complimentary shuttle service may be available to drop you off nearby. If you stay, our lobby offers complimentary Wi-Fi and a clean, comfortable place to sit. We keep you informed as the diagnosis and any approved repairs progress.
Frequently Asked Questions
How Can I Tell If My Car’s AC Needs Service?
Warm air, weak airflow, musty odors, unusual noises, intermittent cooling, and windows that clear slowly with defrost can indicate that the system needs inspection. Because several mechanical or electrical issues can cause the same symptom, a vehicle-specific diagnosis is necessary.
How Does Your Team Determine Whether I Need a Simple Fix or a Larger Repair?
We review your symptoms and inspect the system before testing pressures, vent temperature, possible leaks, and electrical controls as needed. We then explain the findings and compare the appropriate repair options before you authorize work.
How Long Will AC Service Take?
Timing depends on the vehicle concern, diagnostic findings, repair scope, and parts availability. Once we understand what the system needs, we can discuss the expected timing for your visit.
Does the Nice Difference® Warranty Cover AC Work?
Qualifying AC repairs and replacements may be covered by the Nice Difference® Warranty according to its terms, limitations, and exclusions. Our team can explain the coverage that applies before work begins.
Can I Wait at the Shop During AC Service?
Yes. Our lobby provides complimentary Wi-Fi and a comfortable place to wait. You can also ask whether complimentary shuttle service is available for your visit.
Our Liberty Lake team combines ASE-certified technicians, manufacturer-quality equipment, and clear explanations so you can make an informed decision about your vehicle.
Schedule your visit online or call (509) 384-3082.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why won't my A/C blow cold air?"If you notice any fluid under your car it may be due to a leak within your A/C system. However, issues can range from the fan not working properly to needing a recharge. Click here to find out all the potential reasons your vehicle's A/C is not working properly.
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Q. "Can I Recharge A Failing AC Myself?"It is possible if you have the proper knowledge and equipment, however, you may want to turn to a professional to avoid damage to your system. Click here to learn more about the dangers of at-home vehicle A/C recharges.
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Q. "How Does Outside Heat Affect My AC?"The hotter it is outside, the harder the air conditioning in your vehicle has to work. Rising outside temperatures put extra strain on your entire vehicle and its cooling system, from the battery and belts to hoses and fluids, requiring each part to work overtime to keep your vehicle cool. The result of extreme spikes in temperatures may even require you to replace your air filter sooner, along with other various components that ensure your car’s cabin remains comfortable. Click here to learn more about what you can do to protect your car's A/C in the heat.
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Q. "Warning signs my AC needs service?"Warning signs your AC needs maintenance includes a foul odor, noticeable airflow change, change in cooling, and loud noises when AC is on. Click here to learn more about Common Air Conditioning Problems & Solutions.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.