What to Expect With an Exhaust System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: There’s more ways to save money on gas than at the gas station. Clean filters and properly inflated tires help to keep cars running more fuel efficiently.
Frequently Asked Questions
Is it safe to drive with a noisy exhaust?
A noisy exhaust is sometimes just loud, but it can also be a sign of leaks or damage. Because noise alone does not reveal how serious the issue is, we recommend having it inspected soon. If you ever smell exhaust in the cabin, schedule a check as quickly as possible.
How do you diagnose exhaust and muffler problems?
We begin by listening to your description of the symptoms, then visually inspect the exhaust system from front to back. Our technicians look for leaks, rust, loose parts, and other clues. When helpful, we use diagnostic tools and reference manufacturer information to better understand what is happening.
Will you explain my options before doing any work?
Yes. After our inspection, we review what we found, explain which repairs are recommended, and provide an estimate. We describe the pros and cons of each option in everyday language. You decide how to proceed, and we do not start repairs without your approval.
How long does exhaust repair usually take?
Many exhaust inspections and repairs are completed within the same day, although timing can vary based on parts availability and the extent of damage. We discuss expected timing with you before work begins and provide updates. When possible, our shuttle service can help you manage your day.
What kind of warranty do you offer on exhaust repairs?
We back qualifying exhaust and muffler repairs with an industry-leading warranty. Specific coverage depends on the type of work and parts used. Our team will explain how the warranty applies to your repair so you understand what is covered and for how long.
If you are concerned about exhaust noise, fumes, or other changes in how your vehicle sounds, we are here to help you sort it out. Our team will inspect the system, explain what we find, and walk through your options clearly so you can decide the next step with confidence.
To schedule an exhaust or muffler inspection, contact us online or call (509) 384-3082.
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FAQs
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Q. "Why is smoke coming out of my exhaust system?"You are able to locate the problem based on the color of the smoke. Take a look at this article to identify the potential issue based on the color.
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Q. "How do I tell if my exhaust system is leaking?"If you are experiencing a rumbling engine noise, a decreased fuel economy, or a vibrating gas pedal, this could be a sign that you have an exhaust system leak.
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Q. "How do I tell if something is wrong with my muffler?"Some common signs of muffler issues include: abnormally loud noise, strong fumes, and loss in fuel economy or power.
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Q. "What is the purpose of my vehicle's muffler?"The muffler is responsible for tuning your engine's noise and helps balance fuel efficiency and power. Some like a louder more powerful car, while others prefer a quiet and efficient drive. It is up to your personal preference what type of muffler is best for you. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.