What to Expect With a Erie Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Do I need to schedule an appointment, or do you take walk-ins?
You’re welcome to schedule an appointment, but we do our best to accommodate walk-ins if our schedule allows. Booking in advance helps us serve you at your preferred time, but if you experience an urgent issue in Erie, call or stop by, and we’ll try to fit you in as quickly as possible. We maintain flexibility for emergency repairs, understanding that vehicle problems can arise unexpectedly. Our priority is your convenience and timely service.
How do I know you won’t sell me repairs I don’t need?
Honesty guides everything we do. Our team provides detailed explanations for each recommendation, often using photos or videos to show you what we see. The owner/operator is involved on site, ensuring transparency and accountability. We recommend only what is necessary, providing clear, direct communication so you can make informed decisions. Trust is built on openness, and that’s our standard for every customer.
What types of vehicles do you service?
We work with almost every make and model, including both domestic and import vehicles—cars, light trucks, and SUVs. Our ASE-certified technicians keep up with current vehicle technologies and have experience with a variety of auto service needs in Erie. If you have a specialty vehicle or any questions, just ask—we’re prepared for a wide range of needs.
Is your work guaranteed?
All our repairs come with an industry-leading warranty covering both parts and labor. This means you drive away knowing your vehicle is protected. If you have questions about your repair after service, our team is here in Erie to help—just call or stop in. We stand behind our work and want you to feel secure about choosing us for your auto repair needs.
Can I get a ride while my vehicle is being serviced?
Yes, we offer a complimentary shuttle service for customers in Erie and the nearby area. Whether you need a ride to work, home, or other local destinations, just let us know when you book or drop off your vehicle. We coordinate shuttle rides to minimize disruption to your day and keep you informed about your car’s status. Our goal is to make your entire experience as convenient as possible.
How are your technicians qualified?
Our technicians are ASE-certified, completing ongoing training and using manufacturer-level equipment to deliver reliable, up-to-date service. With an owner/operator on site every day, you can count on quality, professionalism, and personal accountability for every repair we perform.
Ready for Service? Contact Our Erie Mechanic Team
At CBAC, you’ll benefit from clear communication, skilled workmanship, and a welcoming approach—all from your trusted mechanic in Erie, CO.
If you have any questions or want to see for yourself how we operate, stop by and meet our owner/operators or contact us directly. We’ll make your next auto repair or maintenance experience straightforward and stress-free.
For reliable service from a mechanic in Erie, CO, CALL AT (303) 622-3466 OR BOOK YOUR APPOINTMENT ONLINE.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Just a quick thank you to CHRISTIAN brothers and the entire staff. my service there was done swiftly and completely. the report was amazing and very detailed. hanging out in there waiting area was very comfortable. they are a wonderful business and I will "
- Sonja Motley